What are the responsibilities and job description for the 211 Program Director position at United Way of Central Alabama?
Company Description
United Way of Central Alabama serves Chilton, Jefferson, Shelby, Walker, Blount, and St. Clair Counties by providing solutions for community needs and creating opportunities for a better life for all. The organization's mission is to increase the capacity of people to care for each other and improve the community. United Way focuses on education, income, health, and access to services to create community change.
Role Description
This is a full-time hybrid role for a 211 Program Director at United Way of Central Alabama located in Birmingham, AL, with flexibility for some remote work. The Program Director will be responsible for managing the daily operations of the 211 Program, overseeing program development, coordinating with community partners, and ensuring the program meets its objectives.
Qualifications
- Strong communication and interpersonal skills
- Experience in program management and community outreach
- Knowledge of social services and resource coordination
- Data analysis and reporting skills
- Ability to work independently and in a team
- Master's degree in Social Work, Public Health, Nonprofit Management, or related field preferred
- Experience with 211 Programs or helplines is a plus
