What are the responsibilities and job description for the Volunteer Network & Training Coordinator – Grant-funded Position position at United Way of Central Indiana?
Volunteer Headquarters Pilot
United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector, and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need.
This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and financial instability. To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence.
Position Summary
United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission. The Volunteer Headquarter (VHQ) Pilot Volunteer Network & Training Coordinator identifies and catalogues volunteer opportunities across sectors to promote volunteer centric engagement that meets the needs of a variety of volunteer profiles and motivations. This role promotes organizational readiness leading to meaningful experiences for both the volunteer and organization. Collaboration with internal and external stakeholders is essential to fulfill this role and execute Pilot goals community wide.
Position Duties & Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, flexibility, adaptability, and the ability to multi-task and be open-minded in a fast-paced evolving environment. The individual will also maintain knowledge of trends in his/her area of responsibility and review literature to understand key issues.
Education and/or Experience
Position Leads: N/A
FLSA Status: Exempt, Full-time
Job Type: Hybrid
Salary Range: Mid to upper $50k
Benefits: Complete benefits package
Reviewed: March 2025
Equal Opportunity Employer
Please apply at uwci.org/team
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI’s right to assign or reassign duties and responsibilities to this position at any time.
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United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector, and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need.
This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and financial instability. To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence.
Position Summary
United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission. The Volunteer Headquarter (VHQ) Pilot Volunteer Network & Training Coordinator identifies and catalogues volunteer opportunities across sectors to promote volunteer centric engagement that meets the needs of a variety of volunteer profiles and motivations. This role promotes organizational readiness leading to meaningful experiences for both the volunteer and organization. Collaboration with internal and external stakeholders is essential to fulfill this role and execute Pilot goals community wide.
Position Duties & Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- Volunteer Opportunity Curation: Initiate and drive relationship building and collaboration with organizations across nonprofit sectors to gather known volunteer opportunities and strategically surface organizational needs that could be addressed through impactful volunteerism. Sectors include, but not limited to arts and culture, environmental and animal, education, health, human services, and public and societal benefit. Discover meaningful volunteer opportunities designed for a variety of volunteer profiles and impetuses, inclusive of individuals, families, small and large groups, high school and college service participants, corporations, associations, and field learning experiences, to name a few.
- Catalog: Support development of catalog system to organize volunteer opportunities in a volunteer centric manner. Work with organizations to maintain current and accurate volunteer opportunity descriptions with timely VHQ catalog updates.
- Professional Development: Use VHQ framework and industry best practices to develop training materials, supporting resources, and sustainable implementation plans for responsive and meaningful volunteer engagement. Employ varied methods to deliver trainings and guide stakeholder utilization of VHQ platform and tools. Assess training outcomes to inform and restructure as needed.
- Collaboration: Work cross-functionally to inform recruitment strategy, platform design, and development of technology-enhanced training materials and processes. Promote enthusiastic engagement between current and potential volunteers, organizations offering volunteer opportunities, and VHQ.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, flexibility, adaptability, and the ability to multi-task and be open-minded in a fast-paced evolving environment. The individual will also maintain knowledge of trends in his/her area of responsibility and review literature to understand key issues.
Education and/or Experience
- Bachelor's degree in Non-profit Management, Administration, or similar field experience or five years of relevant experience required. Work experience may substitute for education requirements on a case-by-case basis.
- Advanced understanding of and experience in learning design, facilitation, and evaluation.
- Knowledge of asynchronous learning techniques and relevant technology desired.
- Experience with Hands on connect, Salesforce database or other similar volunteer management and CRM systems is preferred.
- Proficiency in computer skills and attention to detail are essential.
- Strong organizational and interpersonal skills are crucial for success.
Position Leads: N/A
FLSA Status: Exempt, Full-time
Job Type: Hybrid
Salary Range: Mid to upper $50k
Benefits: Complete benefits package
Reviewed: March 2025
Equal Opportunity Employer
Please apply at uwci.org/team
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI’s right to assign or reassign duties and responsibilities to this position at any time.
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