What are the responsibilities and job description for the CALL CENTER REPRESENTATIVE (211 CONTACT CENTER SPECIALIST INFORMATION AND REFERRAL OR CRISIS) position at United Way of Connecticut, Inc.?
You will field calls, chats, and texts from adults and youth in need of assistance, listening carefully to their needs and providing information and referrals to community-based providers. You will provide problem-solving support to callers with more Specialist, Call Center, Representative, Information, Mental Health, Technology
