Neighborhood Relationship Manager

United Way of Greater Charlotte (UW) is committed to having a workforce that reflects our entire community. UW opposes racism and oppression in all its forms and believes the nonprofit work environment is enhanced when diverse groups of people with ideas come together to achieve common goals. UW understands that diverse representation and perspectives are vital to our success.

The Neighborhood Relationship Manager is an outwardly facing role accountable for leading our United Neighborhood efforts for the following corridors: Beatties Ford Rd/Rozzelles Ferry Rd, West Boulevard, Graham St. / North Tryon St, and Freedom/Wilkinson, Lakeview and Renaissance West. As a member of the Community Impact team, this individual will report to the Director of Community Initiatives and work closely and collaboratively with other members of the team and external stakeholders to create seamless organizational alignment with defined community impact strategies and programs. An ideal candidate would be a highly organized strategic thinker, experienced public speaker, and skilled learner committed to ensuring a high level of leadership, accountability and proven effectiveness establishing excellent external and internal collaborative relationships.

Accountability And Responsibilities

• Proactively collaborates with Community Quarterback and Block Building agencies to convene neighborhood service providers and create forums for shared learning around best practices in place-based work and collective impact initiatives
• Provides ongoing support to lead Community Quarterback agencies in developing and implementing a collective evaluation framework to support neighborhood revitalization efforts
• Proactively supports the community grant-making process, building relationships with grant applicants to bring additional information/context to residents during their review of letters of interest and applications; educating applicants on the collective impact model, goals, and the importance of data-sharing to enable program evaluation
• Creates, coordinates, and facilitates community grants panels, ensuring the panel is led by residents.
• Actively works with lead agencies to draft community partner agreements for grant recipients
• Actively collaborates with lead agency organizations to on-board new service providers, to include; training on racial equity, cultural humility, and neighborhood history, understanding of the fundamentals of place-based work, and provide ongoing support to new providers with program launch, and continuous support to ensure seamless implementation
• Support communication and relationship-building between and among Community Quarterback agencies and place-based service providers, managing and resolving conflict to build and reinforce participants' commitment to shared goals
• Participates in community events such as neighborhoods meetings, community events, etc.
• Represents and speaks on behalf of UW at community events, symposiums and other speaking events within the assigned communities
• Grows professionally through various avenues, but not limited to: online courses, in-person classes, seminars, conferences, books, etc.
• Serves as a proactive and contributing member to the UW team, performing duties and providing support outside of the functions listed above
  
  

Equity & Inclusion

• Constantly learning & actively participating in programs, trainings, and discussions regarding racial inequities, exclusions, oppressions.
• Appreciation of and willingness to work with and advocate for people from diverse racial, ethnic, and socioeconomic backgrounds.
• Consistently seeks to learn and understand the specific experiences of historically marginalized racial groups in the U.S., particularly Black, Indigenous, and Latinx groups.
  
  

Education/Experience Requirements

• Bachelor's degree or equivalent experience preferably in providing or coordinating place based services
• Strongly proficient in Microsoft Excel
• Proficient in grant writing
• Strong meeting facilitation skills
• Minimum of 3 years non-profit experience
  
  

Workplace values

• Take action and go! Be bold and not afraid of a little competition or thinking outside the box even when opportunities seem unimaginable. Create a new path one-step at a time, you got this!
• Openly collaborate in the pursuit of truth and doing what is right. Welcome tough conversations, don't make assumptions, and rely on others, together we are stronger!
• Sometimes things just need a shake-up. Whether internally or out in the community, we aren't afraid to be disruptive. Understanding that we may leave a few feathers ruffled along the way, if it is the right thing to do and benefits our community, we will take the chance!
• Inaction is the enemy of innovation. We are a perpetual work in progress, striving to be better, constantly learning and taking risk to be the best we can be. Learning from our mistakes and paving the way for continual betterment.
• Teamwork makes the dream work. Bottom line, we need each other. Working together makes us all better individually and makes us awesome as a group. Understanding what others strengths and weaknesses may be and using that knowledge to guide, support, and model our work makes for a successful and high performing team.
• Recognizing and appreciating our differences only make us better. We all share in the responsibility to create a positive culture and to safeguard equity, inclusion, dignity, and respect for all. Each member of our team will be a role model for others.
  
  

No calls, emails, or visits please. For immediate consideration, please formally apply online and provide a resume and cover letter.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned. United Way of Central Carolinas will engage in an interactive process with employees requesting medical or religious accommodations.

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.