VITA Site Specialist

The Volunteer Income Tax Assistance (VITA) Program is a free tax preparation service for low to moderate income families and individuals.

The VITA Site Specialist assists Site Coordinators to ensure tax clinics (location and volunteers) are adhering to all program guidelines. The Site Specialist provides oversight for volunteers at the tax clinic and helps supervise services to meet standards of the IRS Quality Site Requirements. Adhere to all private and security measures set up through United Way of Greater Stark County, IRS, and Tax Slayer.

The VITA Site Specialist will be certified as an Advanced Preparer. This certification will allow the VITA Site Specialist to assist in quality reviewing process of the tax return filing process and answer questions in relation to the preparing process.

This is a part-time, seasonal position. The VITA Site Specialist will work during the typical tax season (January 27, 2025 – April 18, 2025) not exceeding fifteen (15) hours a week for 12 weeks.

The VITA Site Specialist will be required to travel to various assigned locations in Stark and Carroll Counties. Mileage is reimbursed.

KEY RESPONSIBILITY AREAS

1. Assist with Oversight of the assigned tax clinics and adhere to the Quality Site Requirements. Set up and ensure required resources are available for assigned tax clinics. Ensure opening and closing procedures are completed timely and accurately. Certify that all paperwork (filings, volunteer documentation, etc.) is completed to the standards of the VITA program requirements. Process and complete any required reporting.

2. Prepare State and Federal tax returns for customers using tax software: Maintain strict confidentiality when completing returns for participants. Follow guidelines and procedures when assisting participants. Complete all necessary paperwork. Assist in troubleshooting minor technical issues with the software and be able to answer questions from volunteers. Act as the Quality Review and ensure all returns are completed accurately and submitted in a timely manner.

3. Other Responsibilities: Participate in meetings as required throughout the tax season by the VITA Program Manager. Assist the Program Manager and other Site Coordinator(s) with completing other assigned duties.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

1. Willingness to support our mission and culture by actively exercising our five core values:

1) Can-do-attitude; 2) Be a Team Player, 3) Open to Change, 4) Humbly Confident and 5) Deep Respect for Human Potential.

2. Must have the ability to communicate professionally; demonstrate the ability to advocate and be an active listener; must be able to build relationships and relate to people in an open, friendly, and accepting manner, showing interest in others and their concerns; display confidentiality while achieving high levels of participant satisfaction.

3. Ability to work independently, yet function as a productive member of a team.

4. Licensed driver in the State of Ohio with automobile insurance

5. Flexibility in handling the day-to-day work challenges and shifting priorities confidently; show resilience in the face of constraints, frustrations, or adversity, organize and plan effectively while using good problem-solving skills with the ability to make sound business decisions.

6. Computer literacy

7. Ability to document accurately both participant records and program database.

8. Demonstrated ability to achieve measurable results and capacity to excel in a results-oriented environment.

9. Ability to maintain a consistently high level of cultural competency and cultural sensitivity.

Job Types: Part-time, Seasonal

Pay: $15.00 per hour

Expected hours: 15 per week

Compensation Package:

• Hourly pay

People with a criminal record are encouraged to apply

Ability to Commute:

• Canton, OH 44702 (Required)

Ability to Relocate:

• Canton, OH 44702: Relocate before starting work (Required)

Work Location: In person

Salary : $15