What are the responsibilities and job description for the Bilingual (English / French) Broker Agent Service Specialist - De Pere WI, Miami FL, Phoenix AZ, and Minnetonka MN position at UnitedHealth Group?
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Positions in this function provide support our year-round Language Strategy by supporting consumers with specific Language needs through end-to-end call handling or acting as an interpreter based on license status. The Team also supports our Group Retiree Consumers in a Sales Support capacity to provide education to Retiree’s who are offered custom plan benefits.
This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7 : 00am to 10 : 00pm). It may be necessary, given the business need, to work occasional / mandatory overtime that could include a Saturday. This is a Hybrid role - working a combination of onsite and at home. 2 days are required in office per week.
Work Locations :
- Phoenix, AZ : North Scottsdale Road, Tempe, AZ
- Minnetonka, MN : HEALTH CARE LANE, MINNETONKA,
- Miami, FL : NW 57th Court, Miami, FL,
- De Pere, WI : Innovation Court, De Pere, WI
If you are located within De Pere, WI; Miami, FL; Phoenix, AZ; or Minnetonka, MN, you will have the flexibility of a hybrid-remote role as you take on some tough challenges.
Primary Responsibilities :
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications :
Soft Skills :
Telecommuting Requirements :
The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
RPO, #RED
Salary : $20 - $39
