Field Based Patient Care Coordinator - Albany County, NY

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.

As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.

We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

You will be part of the primary care team collaborating with all interdisciplinary team members and will support multiple providers. The Patient Care Coordinator is a flexible team member who works to support nurse practitioners (NPs) and physician assistants (PAs) as well as our patients.  This role assists in care coordination activities, administrative tasks and supports our patients and providers.

This position is full-time, Monday - Friday. Employees are required to have flexibility to work our normal business hours of 8:00am - 5:00pm, no nights, weekends, or holidays. This Field Based covers market in Albany, Albany County, NY, and surrounding communities.

We offer 2 months of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Support interdisciplinary care team with overall member coordination at the direction of RN or NP/PA
• Data entry and member chart management for: New members, post hospital visits, quality, labs and medications
• Obtain medical records following hospitalizations or physician appointments
• Scheduling member transportation or appointments

What Makes an Optum Career Different?

• We believe that better care for our employees equates to better care for patients 
• We influence change nationally while maintaining the culture and community of local care organizations 
• We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here 

Compensation & Benefits Highlights:

• Guaranteed, competitive compensation model based on quality, not quantity, with bonus opportunities
• Financial stability and support of a Fortune 5 Company
• Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock)
• Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CE & equipment allowances
• Robust learning and development programs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 3 years of clinical or medical record experience. Strong knowledge of medical terminology and EHR platforms
• Access to reliable transportation that will enable you to travel to patient locations
• Ability to travel up to 100% of the time
• Must reside in  Albany, Albany County, NY, and surrounding communities.
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
• Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work our normal business hours of 8:00am - 5:00pm, no nights, weekends, or holidays.

Preferred Qualifications:

• Certified nursing assistant or medical assistant certifications 

The hourly range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Salary : $20 - $39