What are the responsibilities and job description for the Front Desk Representative position at UnitedHealth Group?
Job Description:
">We're seeking a compassionate and organized Patient Service Representative to join our team at UnitedHealth Group. In this role, you will provide exceptional patient care, manage administrative tasks, and contribute to a dynamic team that's making a meaningful impact on people's lives.
">Key Responsibilities:
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- Greet patients and families, answer phone calls, and respond to emails in a timely and professional manner. ">
- Assist with scheduling appointments, managing wait times, and coordinating with healthcare providers. ">
- Collect co-payments, process medical records, and maintain accurate records. ">
- Collaborate with colleagues to achieve team goals and improve patient satisfaction. ">
- Participate in ongoing training and development to enhance your skills and knowledge. ">
Requirements:
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- A high school diploma or equivalent is required; 1 years of experience in healthcare or customer service is preferred. ">
- Proficiency in Microsoft Office and excellent communication skills are essential. ">
- Prior experience in medical administration or a related field is highly valued. ">
What We Offer:
">Join our team at UnitedHealth Group and enjoy a comprehensive benefits package, competitive pay, paid time off, and opportunities for career advancement and professional growth.
