What are the responsibilities and job description for the Global HR Operations Expert position at UnitedHealth Group?
Responsibilities
As an Associate Director, Business Process, Employee Relations, you will be responsible for supporting end-to-end business process activities, assisting in creating, embedding/cascading, and transforming business processes to meet the changing needs of the business at scale. Your key responsibilities will include:
About the Company
UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to help people live healthier lives and make the health system work better for everyone.
As an Associate Director, Business Process, Employee Relations, you will be responsible for supporting end-to-end business process activities, assisting in creating, embedding/cascading, and transforming business processes to meet the changing needs of the business at scale. Your key responsibilities will include:
- Collaborating with process design and project implementation teams in process improvement activities aimed at realizing the team's full potential through transformation and modernization.
- Identifying process improvement opportunities and diagnosing potential barriers or roadblocks, while supporting the design of solutions using principles of process excellence and related tools.
- Supporting the creation, implementation, and evaluation of Total Quality Management (TQM) programs.
About the Company
UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to help people live healthier lives and make the health system work better for everyone.
