Demo

Lead Production Support Engineer (.Net) - Remote

UnitedHealth Group
Prairie, MN Remote Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 4/22/2025

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

The Enterprise Information Security business is hiring for a Lead DevOps Engineer who has a passion for learning, is a solid problem solver, and a critical thinker with broad technical experience. We need someone who has a background and experience with both legacy and new product support and DevOps delivery. This role is for an individual contributor requiring hands on technical skill and problem-solving for a large, complex Microsoft .NET full stack application development project. The role includes, but is not limited to, production application support, documentation, operations and delivery, participation in an on-call rotation.

You’ll enjoy the flexibility to work remotely

  • from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities :

  • Become a SME for the identity and access management system
  • Maintain, operate, and support the identity and access management system
  • Participate in on-call rotation to provide 24 / 7 production support
  • Participate and / or coordinate in triage and service restoration (Incident Management) and root cause analysis and resolution (Problem Management) activities as required
  • Support CI / CD pipelines for the identity and access management system
  • Create and maintain technical documentation related to operations and maintenance for the identity and access management system
  • Identify and implement opportunities for process improvements and automation to increase efficiency and streamline operations
  • Adhere to company policies and procedures, as well as security and compliance standards
  • You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • 8 years of experience with .NET Application Support
  • 4 years of experience with structured change, release, incident, and problem management practices including root cause analysis
  • 4 years of experience with CI / CD pipelines
  • 4 years of experience with Infrastructure as Code (IaC)
  • 4 years of experience using SQL, Microsoft SQL Server, & SQL profiling / performance tuning
  • 4 years of experience supporting enterprise-level IT infrastructure in a hands-on capacity
  • 2 years of experience with PowerShell
  • Available to participate in on-call rotation to provide 24 / 7 support
  • Preferred Qualifications :

  • Net Application Development experience
  • Identity and Access Management experience
  • Directory Services, Authentication and Access Provisioning experience
  • Requirements and technical specification documentation experience
  • Expertise in Agile and DevOps methodologies, Azure DevOps Application Lifecycle Management (ALM)
  • Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access, MS Visio)
  • Proficient in containerization, deployment, and orchestration tools for applications across diverse environments (e.g., Docker, Kubernetes)
  • Solid understanding of networking principles in Cloud environments
  • Solid knowledge of integration technologies, middleware, and protocols
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
  • California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only : The salary range for this role is $, to $, annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

    Application Deadline :  This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

    Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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