What are the responsibilities and job description for the Medical Front Office Specialist position at UnitedHealth Group?
About UnitedHealth Group
\UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to advance health equity on a global scale by mitigating our impact on the environment and enabling equitable care that addresses health disparities and improves health outcomes.
\Job Summary
\We're seeking an Associate Patient Care Coordinator to join our team in a collaborative office environment. This role involves assisting patients with intake processes, managing cashier boxes and daily deposits, processing walk-in patients and visitors, answering phones, and scheduling appointments.
\Responsibilities
\- Assist patients with intake processes including copying required documents
- Manage cashier box and daily deposits according to company policies
- Process walk-in patients and visitors
- Answer phones and schedule appointments
- Manage medical records (maintains, files/scans, prepares for schedule)
- Process requests for medical records release and maintain appropriate logs
Requirements
\To be successful in this role, you'll need an intermediate level of proficiency with Microsoft Office (Word, Excel, Outlook, etc.) and 1 years of experience in a healthcare or customer service-related field. Experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records is also essential.
\What We Offer
\We offer a comprehensive benefits package, competitive base pay ($85 per hour based on full-time employment), incentive and recognition programs, equity stock purchase, and 401(k) contribution. Our culture is guided by diversity and inclusion, and we're committed to creating a healthier atmosphere for our employees.
Salary : $85