Medical Secretary - Akron, OH

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Medical Secretary provides support to the neurology department and performs a full range of administrative medical support services while ensuring the highest level of patient care and satisfaction. Responsibilities include appointment scheduling, patient registration, answers incoming calls and performs other related clerical functions.

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm EST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 701 White Pond Dr. Akron, OH.

Primary Responsibilities: 

• Taking messages for providers, handling forms: FMLA/Disability/BMV
• Requesting records and retrieving records from offices/hospitals
• Prepping charts, scanning documents
• Verifies patient insurance coverage and eligibility utilizing computer-based patient registration / scheduling system
• Documents appropriate information in patient’s charts using an electronic medical records system
• Completes and maintains physician’s schedules, coordinating patient visits and medical procedures
• Ensures insurance authorizations are obtained and services are covered in full, communicating information with patients as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED or equivalent work experience
• Must be 18 years of age or older
• 1 years of experience working in a healthcare environment
• Proficiency with the use of PC, typing capabilities, and comfort with various software applications such as Microsoft Word and Outlook
• Ability to work full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm EST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• Medical secretary office experience
• Experience utilizing electronic medical records

Soft Skills:

• Proven excellent customer service skills and ability to multi-task necessary

The hourly range for this role is $23.20 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Salary : $23