People Business Consultant, Care Delivery (Dallas, TX)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

The People Business Consultant works closely with a client group of Providers and staff to provide strategic consulting on people programs, organization development and other People Team specific initiatives. Analyzes people related metrics, trends, and root causes to help develop solutions that balance people risks and cost management throughout the organization. Acts as a liaison for the brokerage of services between client groups and internal teams to implement corporate driven initiatives.    

This role will support teams/leaders within the Optum Health South Region. 

Primary Responsibilities:

• Serves as primary point of contact for client group in the North Texas market of Optum Health South Region
• Supports the business with a deep understanding of culture, inclusion, diversity, and the drivers impacting a positive employee experience
• Measures and analyzes the effectiveness of business and people team initiatives using appropriate metrics (e.g., improved quality/effectiveness/efficiency, reduced costs)
• Drives business talent strategy and plans by applying talent acquisition, workforce planning, total rewards and inclusion and diversity practices to drive talent outcomes
• Identifies opportunities for improvement and recommend best practices within People Team processes and collaborate with appropriate stakeholders to implement those changes
• Coordinates with various departments to include: Employee Relations, Talent Acquisition, Compensation, Clinic Operations, Analytics
• Provides HR support to wider People team across Optum South Region
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3 years of experience in Human Resources
• Proficient in Microsoft Excel
• Proven excellent analytical and problem-solving abilities
• Proven solid verbal and written communication skills, with the ability to interface effectively with all levels of staff
• Proven self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all assigned tasks
• Proven ability to effectively prioritize & multi-task in high volume workload situations
• Proven ability to maintain confidentiality

Preferred Qualifications:

• 5 years of experience in Human Resources
• Experience working in Healthcare
• Experience working in care delivery
• Ability to manipulate Excel to utilize mathematical formulas, produce pivot tables, V-Lookups and graphs/charts, reports

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

Salary : $89,800 - $176,700