What are the responsibilities and job description for the Medicare Sales Agent - Tucson, AZ, Salem, OR and Longview, WA position at UnitedHealthcare?
Guaranteed base pay monthly sales incentive earning potential!
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We are growing our team remotely in Tucson, AZ and Salem, OR and Longview, WA have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits.
If you reside near Tucson, AZ, Longview, WA, and Salem, OR, you’ll enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges.
Work Schedule:
- Operating hours: Monday – Friday 10:00AM – 9:00PM local time
- Full time position with flexibility desired based on the seasonality of our business
Work Location:
- Hybrid with remote & 2-day in-office work week at nearby site (Tucson, AZ, Longview, WA & Salem, OR) based on business directive
Primary Responsibilities:
- Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
- Outbound calling to members based on business needs
- Follow up with members on questions or to review current or new products and services
- Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
- Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
- Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
- Meet the goals established for the position in the areas of performance, attendance, and consumer experience
- Meet and maintain requirements for agent licensure, appointments, and annual product certification
Compensation & Benefits:
- As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
- Compensation = Base pay monthly sales incentive
- Average annual earnings $50K – $65K through a combination of base plus untapped sales commissions
- Top performers can earn $80K ( )
- 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- Fun and competitive work environment focused both on teamwork and individual success!
- More information can be downloaded at: http://uhg.hr/uhgbenefits
Required Qualifications:
- High School Diploma/GED (or higher) OR 4 years of working customer service/sales experience
- Active state resident insurance license
- Ability to work regularly scheduled shifts, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed
- Participation in HIVE program
Preferred Qualifications:
- Previous sales experience
- Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
- Flexibility to customize approach to meet all types of caller communication styles and personalities
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
#RPO, #Yellow
Salary : $50,000 - $65,000
