What are the responsibilities and job description for the Campus Ambassador - Career Opportunity position at Unitek Learning?
Welcome and professionally greet current and prospective students and new visitors to the campus.
Act as the oncampus liaison for enrollment team members working remotely and function as the on campus liaison for the remote enrollment team.
Organize and lead regular campus events (including but not limited to open houses student appreciation events etc.)
Guide prospective applicants through each phase of the oncampus enrollment process with the remote enrollment team ensuring proper setup and facilitation of video conferencing sessions webconferencing and arranging proctoring and financial aid interactions.
Perform specifically designed individual and group campus tours using approved verbiage to highlight the people simulation labs and academic services that make the campus and the institution valuable and unique.
Provide backup support for the Front Desk when needed (i.e. phones badges payments).
Lead or assist with issuing books and supplies to new students before each start day.
Lead or assist with external student events such as graduation pinning career fairs and community service / DEI events.
Support oncampus and phonebased referral initiatives under the direction of the enrollment team and Campus Director.
Provide on campus operational support for students and staff (i.e. receiving and uploading transcripts proctoring troubleshooting student issues etc.) and help manage prospective admissions candidates oncampus.
Field inbound calls and make outbound calls to current or prospective students regarding campus events and scheduling as needed.
Maintain professional appearance and conduct at all times.
Carry out other administrative and reporting duties as assigned
Qualifications :
High School Diploma required.
Minimum 2 years experience in clientfacing customer service position.
Strong communication skills and ability to multitask and manage multiple priorities.
Passion for the value of education and empathy and kindness for all students.
Demonstrated ability to present with skill and confidence in front of individuals and large groups.
Strong computer skills with ability to use video and web conferencing applications knowledge of Microsoft Office and Contact Managers.
Additional Information :
We Offer :
Medical Dental and Vision starting the 1st of the month following 30 days of employment
2 Weeks starting Vacation per year. Increasing based on years of service with company
12 paid Holidays and 1 Floating Holiday
Company Paid Life Insurance at 1xs your annual salary
Leadership development and training for career advancement
Tuition assistance and Forgiveness for you and your family up to 100% depending on program
All your information will be kept confidential according to EEO guidelines.
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