Senior Business Development Representative

We have 2 openings. 1 hire for Portland ME, and 1 hire for Lunenburg MA or Portsmouth NH. Our Company More than a utility company, Unitil provides energy for life. Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably. Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees. Take advantage of a comprehensive benefits package. Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance. *Note: Benefit offerings may differ between union and non-union employee groups. Position Purpose

Retain,secure, and grow retail revenues by creating and exploiting opportunities to market/sell gas, provide detailed project management and market the company’s products and services in all market sectors: residential, commercial, and industrial. Retain, expand and attract business within Unitil’s service territories.

Principal Accountabilities

% Time

End Results

20%

Demonstrates continuous support for both the Corporate Mission and the Department’s Mission through actions that are consistent with Unitil Core Principles:

• Respects fellow employees opinions and suggestions,
• Continuously strives through Teamwork to achieve departmental goals,
• Accepts ownership of his/her job; makes appropriate decisions in a timely manner; takes risks to achieve goals,
• Consistently has a positive influence on others.
• Support operations during storm restoration efforts and other system emergencies including; on-call duties to staff local EOCs, outage coordination and support for customer service as needed
  
  

40%

Consistent with Unitil’s mission and strategic objectives, grow retail revenues by:

• Creating and exploiting opportunities to market gas and the company’s products and services in all market sectors: residential, commercial, and industrial,
• Resolving complex customer issues, providing detailed project management and negotiating contract execution,
• Providing customer education, the dissemination of product/industry information, and market intelligence resulting in higher levels of customer satisfaction and increased market share in all market sectors and territories,
• Developing sales territories and customer base by providing detailed information on customer needs and buying behaviors, competitive field intelligence, potential sales alliances, and the most effective methods of product delivery resulting in the most cost-effective use of time and resources thus higher profitability of product sales.
  
  

25%

Attract, retain, and expand business within Unitil’s service territories by:

• Contributing to economic development efforts by developing local Economic Development agency relationships and by assisting with promotions, trade shows, sponsorships, seminars and other modes of market and product communication,
• Assisting in the delivery of key account management processes that are customer focused and targeted to create and maintain critical and delicate customer relationships for maximum benefit to customers and Unitil,
• Coordination and communication of Energy Efficiency programs to all customer segments: residential, commercial, and industrial.
  
  

15%

Provide constant and effective communications to company management through formal and informal communication processes. Assist in department strategic planning efforts. Deliver communications to all external stakeholders that create a common message and singular voice for Unitil in thevarious publics it encounters.

Qualifications

• Bachelor degree in Marketing, Engineering or business-related fields, or equivalent and 3 - 6 years of related experience.
• Must be able to demonstrate successful professional experience in sales, marketing, business development and project management.
• Must have advanced negotiation, computer, organizational and communication skills (oral/written).
  
  

Unitil is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Last Updated: 01/29/2025