What are the responsibilities and job description for the Deposit Operations Representative position at Unitus Community Credit Union?
At Unitus, each employee has an opportunity to make a difference for our members. The Deposit Operations Representative position provides basic service and resolution to internal and external members and staff to meet and/or exceed service standards and performance goals to ensure our commitment for unparalleled service –the kind that creates the Unitus difference. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents.
Primary Duties:
- Primary responsibilities are the accurate and timely processing of all member payments and deposits received via mail, remote deposit capture, and ATM/VTM
- Deposit differences, Member ATM/VTM adjustments, Visa DPS balancing, DDN GL balancing and Loomis posting.
- Also handles a variety of clerical activities such as receiving and researching return mail, applying critical thinking to assist in detecting fraud on certain transactions
- Responding to a variety of research and/or verification requests as needed.
As an ideal candidate, you will have:
- High School or equivalent certificate
- Must have a minimum of one year of work experience in a clerical or customer service role that includes experience with performing accurately, organizing information, and using a computer system for data entry and inquiry
- PC Skills (Microsoft Office Suite), with the ability to learn new software
- Excellent communication skills including effective listening, speaking, and problem-solving skills.
- Must have the ability to work in a team and independently with minimum supervision, while exercising good judgement, initiative, and tact in dealing with members, supervisors, and staff
- Ability to multitask and work with numbers while maintaining attention to detail
- Ability to resolve problems using available resources and technology
- Ability to maintain privacy and confidentiality
Our Benefits
Maintaining wellness and work/life balance is an important part of the Unitus culture. Our benefits are a reflection of this commitment.
- Medical Dental Vision
- Flexible Spending Accounts HSA
- Employees accrue up to 15 days of Paid Time Off (PTO) during their first twelve months of employment
- Unitus recognizes 12 paid holidays per year
- 401(k) Retirement Savings
- Annual Incentives (*eligibility dependent)
- Employee Assistance Plan
- Tuition Reimbursement
- Student Loan Debt Repayment
- Transit & Parking benefits
- Paid Volunteer Time Off
What’s it really like to work here?
We are a people-focused organization that places an emphasis on culture. Unitus is local, successful, and committed to continuously improving and growing!
Unitus Community Credit Union (Unitus) is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process.
