Housekeeper

JOB SUMMARY:

The Housekeeper will perform a combination of cleaning duties to maintain hospital cleanliness while adhering to infection practices, safety regulations, and company policies and procedures.

ESSENTIAL JOB DUTIES:

To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.

• Organize and coordinate services to provide a safe and hygienic environment for patients and staff

• Acquire and store enough supplies and equipment to maintain a clean and sanitary environment

• Discard waste and trash into proper containers and re-line receptacles with plastic liners; thoroughly clean trashcans without liner

• Remove trash in 24-hour trash cans twice a day which includes patient bathroom (located near seclusion room), nurses lounge, nurses’ desk, clean utility, and central supply room

• Monitor budget and track trends for inefficiency or wastefulness

• Request safety data sheets (SDS) when new chemicals are ordered

• Other duties as assigned

JOB REQUIREMENTS:

• Adhere to policies and procedures for fluid and wet vacuuming, wet mopping technique, linen service, handling of soiled linens and trash collection

• Adhere to policies and procedures for disposing contaminated waste products and cleaning of isolation areas

• Adheres and respects all policies and procedures regarding anonymity and confidentiality of all patient records past and present. This covers any written or verbal communications regarding patient’s identify, address, and situation

• Function in a friendly, supportive, courteous, respectful, cooperative, and professional manner with patients, families, physicians, referral sources, visitors, coworkers, and management

• Promote, adhere, and monitor for a drug and violence free workplace

• Successful completion of required training

• Handle multiple priorities effectively

• Reliable transportation

• Awareness of infection control rules, regulations and guidelines

• Knowledge of isolation requirements and documentation; recognize contaminated tools and equipment

• Awareness of chemical hazards and appropriate use of chemicals

Required Computer Software/Equipment used:

• Various operating systems

• Standard office equipment

• Computer

• Personal Protective Equipment (PPE)

REQUIRED QUALIFICATIONS:

• Education:

o High school diploma or equivalent preferred

• Experience:

o Prefer 1 year of experience as a housekeeping technician and or maintenance experience in a healthcare environment

• License/Certification(s):

o CPR and CPI certification required (or training within 6 weeks after hire) with yearly refreshers

o Restraint and Seclusion training (within 6 weeks after hire)

COMPANY COMPETENCIES:

• Respect – We treat people as they want to be treated, showing regard for their rights and privacy

• Integrity – We emphasize honesty, fairness, and doing the right thing even when no one is watching

• Teamwork – We work collaboratively to improve processes, resolve problems and reward results

• Excellence – We hold ourselves to the highest standards, aspiring to zero defects in every task

• Compassion – We respond to those who need help with sensitivity and a positive attitude

• Professionalism – We perform our duties with skill, good judgement and politeness

JOB COMPETENCIES:

1. Analytical Thinking: Able to gather and analyze data and reach appropriate conclusion; solves problems in a timely manner.

2. Customer and Personal Service: Possess good interpersonal skills while dealing with emotional or difficult situations; respond promptly to customer’s needs.

3. Accountability: Accepts responsibility for own decisions, actions and results; able to maintain dependable behavior in times of crisis or complexity.

4. Attendance: Is consistently at work and on time; ensures work responsibilities are covered; returns from lunch and breaks appropriately; arrives at meetings on time; notifies supervisor of pending absences.

5. Communication: Speaks and writes clearly and persuasively; listens and receives clarification.

6. Ethical Behavior: Upholds organizational values and abides by state and federal regulations; maintains confidentiality of HIPAA information; treats others with respect.

7. Initiative: Seeks increased responsibility; sets self-improvement goals related to the organization’s objectives.

8. Job and Industry Knowledge: Demonstrates knowledge of the position and industry; seeks additional information. Promote the reduction of stigma of mental illness.

9. Productivity and Quality of Work: Maintains high level of performance while demonstrating commitment to accuracy and thoroughness.

10. Teamwork: Displays ease working with others; contributes ideas and skills to team; puts success of team above own interests. Communicates with co-workers at all levels to adequately meet the needs of patients and the hospital.

SCOPE AND LEVEL OF WORK:

• Complexity: Duties assigned are not complex. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.

• Decision Making: Exercises judgment and discretion always.

• Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.

• Supervision Received: Performs work with supervisory oversight. Under general supervision, receives assignments and is expected to carry them through to completion with substantial independence. Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent. Recurring work clearly covered by guidelines may or may not be reviewed.

SUPERVISORY RESPONSIBILITES:

• Does not have supervisory responsibilities

• Supervisor frequently determines priorities

• Occasionally needs manager’s direction due to extraordinary circumstances

WORKING CONDITIONS:

• Audio-Visual: Hearing: Good

• Ability to lift to 40 pounds

• Exposure to hazardous materials

• Subject to standing, walking, bending, reaching, kneeling, pushing and pulling

• Work is typically performed in a healthcare facility; well-lit; comfortable temperature-controlled

• Above-average conversational noise is frequent

• Position may require flexible hours, unscheduled overtime or occasional week-end work

• Travel may be required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SAFETY EXPECTATIONS:

• Work safely and follow safety rules

• Report unsafe working conditions and behaviors

• Take reasonable and prudent actions to prevent others from engaging in unsafe practices

19025: Housekeeper - Behavioral

Education

• High School or better
• GED or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.