Front Desk Receptionist

We are looking for a Receptionist to assist in managing the front desk and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. You will need to greet all incoming patients and get them checked in. You will also need to answer the phone in a friendly and professional manner.

Our Receptionist’s duties include offering support to all providers at our office. You will help manage the flow of the clinic. The receptionist lets the provider know when a new patient arrives, helps move patients to different rooms, and alerts providers if they are running behind schedule. You will also need to take payment and give receipts to patients after their visits. Multitasking and stress management skills are essential for this position. We do see babies and small children in our office frequently so it's important to feel comfortable holding babies and playing with children while they wait for their appointment. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

We are looking for someone who can work MWF afternoons-early evenings and Saturday mornings-afternoons. There will be an option to add additional days in the future.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office
• Check patients in and let the provider know their patient is waiting
• Answer the phones and schedule patients over the phone
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive and sort mail and deliveries
• Maintain HIPAA compliance in the office
• Keep inventory of all stock and update lists for reorders
• Manage all provider schedules
• Input all patient visits into EHR/billing system
• Perform other clerical receptionist duties such as scanning, filing, photocopying, faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus
• Chiropractic Assistant certification is not required but is a bonus

There is a 60 day trial period.

Please add a note in your resume as to why you would be a good fit for this position and our practice.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• 401(k)
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Scheduling: 1 year (Preferred)
• Customer Service: 1 year (Required)

Work Location: In person

Salary : $18