What are the responsibilities and job description for the Cafeteria Lead position at UnityPoint Health?
- Area of Interest: Support Services
- FTE/Hours per pay period: 1.00
- Department: Cafeteria
- Shift: 40 per week/ Varied Shifts
- Job ID: 161866
Why UnityPoint Health?
Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
Overview
Cafeteria Lead
UnityPoint Health - Allen
Shift: Full-time; Start time varies
Benefits Eligible
Assists in the direction of all Nutrition Services functions and ensures compliance with the established standards. Establishes and maintains effective working relationships with staff to provide a unified approach to meal service. Provides customer service to guests of the cafeteria and assist in maintaining cleanliness of serving area and dining room as well as directing other staff in performing the same duties. The individual will be proficient in opening and closing duties in the cafeteria as well as cash handling responsibilities. Cross-train in areas as the need arises. Perform task as requested by manager on a weekly, bi-weekly, or monthly basis. Lead all aspects in Nutrition Services and advise the employees working to ensure timely and effective service of the customers and patients.
Responsibilities
- Greet and interact with all customers
- Assist in serving food at the various stations in the cafeteria.
- Maintain appearance and product levels of self-service areas in the cafeteria.
- Demonstrate proficient knowledge of all cafeteria equipment and assist n troubleshooting in event of equipment malfunctions.
- Respond to customer questions and concerns regarding food or service and provide service recovery when needed.
- Daily direction of staff to maintain cleanliness of cafeteria
- Monitor food and equipment temperatures.
- Assist in appropriate handling of food items to promote quality and reduce food waste.
- Follow cash handling and cash register policies and procedures.
- Responsible for proficiency in opening and closing register operations and securing cash.
- Assists in entry and maintenance of menu items in the cash register.
- Direct staff in completion of duties.
- Monitors staffing levels and suggests adjustments to manager as needed based on absences or customer traffic levels.
- Assist in inventory of food and supplies, training and education/development of new employees and in retail promotion planning and implementation
- High School diploma or equivalent or post-secondary education.
- Two years of experience in food service or customer service.
- One year cash handling experience.
- Valid driver’s license when driving any vehicle for work-related reasons.
- ServSafe Food Safety current certification or plan to complete within 6 months of hire.
- Read, write, and speak fluent English.
- Basic computer skills including proficiency with email.
- Critical thinking skills with problem solving.
