What are the responsibilities and job description for the Community Support Specialist-RESTORE-Eyerly Ball position at UnityPoint Health?
- Area of Interest: Behavioral Health Services
- FTE/Hours per pay period: .5
- Department: Cropp Clinic
- Shift: 20hrs/week
- Job ID: 163445
UnityPoint Health Information
Why UnityPoint Health?
Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
Overview
Under the supervision of the Coordinator or Supervisor, provides an enhanced level of support for persons experiencing early episode psychosis utilizing the Navigate model. The NAVIGATE Program is an innovative treatment program that serves adolescents and young adults who are within two years of experiencing the onset of psychosis.
To provide or arrange for the provision of services necessary to enable consumers to live, work and recreate in the community environment. The Community Support Specialist shall assist consumers with monitoring mental health symptoms, transportation, supportive relationships, and communication with other providers. Assisting also in attending appointments and obtaining medications, crisis intervention and development of a crisis plan and development and coordination of natural mental health support systems.
Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills RESTORE’s mission, policies and procedures.
Values:
• Empowerment, optimism and resilience: a key component of the NAVIGATE model is a belief in a persons ability to recover and build resiliency. We strive to find all of our clients gainful employment or continuing education towards it. An optimistic outlook by the treatment team helps clients and their families overcome stigmatizing beliefs surrounding psychosis and their ability to return to work.
• Collaborative: The NAVIGATE model utilizes a shared decision-making model that combines the professionals’ knowledge about psychosis with the clients’ and family members’ personal experience with psychosis. This model uses input from the first episode client and the family when planning treatment.
• Community engagement: SEE specialist play an active role in job development within the community by building relationships with employers to learn about various industries and matching clients strengths that best fit each industry.
Responsibilities
Direct Service:
• Serves individuals in the RESTORE program in community settings with flexibility and adaptability to the unique needs of each individual client in the program.
• Learns and assists in implementing the RESTORE evidence based model.
• Assist clients in breaking down long-term goals into smaller and more manageable steps.
• Document according to compliance and agency standards the service that has been delivered and complete required/requested external and internal reports and other paperwork in a timely manner.
• Provide continued education and reinforcement of ongoing whole health needs. This education may be delivered 1:1 or in-group settings.
• Knowledge of the effects of mental illness and the ability to relate respectfully to clients with a wide range of abilities and diagnoses.
• Assess the needs of clients and develop goals that will allow them to achieve the greatest level of independence in their community.
• Work with clients and other team members to creatively explore alternatives to hospitalization, higher level of care, homelessness and incarceration.
• Provide skills teaching that leads to greater independence.
• Advocate for clients to help meet their needs, desires and best interests.
• Utilize critical thinking in making independent judgements and maintain responsibility and accountability for service provided.
• Knowledge of the effects of mental illness and the ability to relate respectfully to clients with a wide range of abilities and diagnoses.
• Ability to meet clients in their homes or in public places with ability to drive safely, and a willingness to transport clients in own vehicle.
Administration:
• Attend meetings as required with other RESTORE providers across the state.
• Refer to and facilitate other treatment interventions/supports provided by the Restore team members.
• Assist in the data collection and reporting, as directed by the Supervisor.
• Attend weekly Interdisciplinary Team meetings, supervision, care coordination activities and case discussions for members.
Qualifications
Education: Bachelor degree required in human services or related field.
Experience: A minimum requirement of one (1) years’ experience interacting with persons with emotional impairments
License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.
Knowledge/Skills/Abilities:
• Support self-determination through connections from a mutual stance;
• Facilitate self-exploration and discovery, etc;
• Act as a change agent to support environments, systems and approaches to move forward.
• Must be able to work with people from a strengths perspective, support peoples recovery process and support dignity of risk.
• Ideal candidate is able to work with people respectfully, navigate regulations, recognize roles of different workers and work independently.
• Additional expectations include promptness and time management, ability to interact with other co-workers and supervisor, communicate needs and respond to others’ communications.
Other: Use of usual and customary equipment used to perform essential functions of the position.
