What are the responsibilities and job description for the Employee Relations Partner position at UnityPoint Health?
UPH Additional Information:
Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
Overview:
The Employee Relations Partner is responsible for the day-to-day administration of the employee relations function for assigned business unit/service line. Administration includes consultation on employee relations issues for team members and leadership and facilitation of initiatives to foster a positive employee relations environment that aligns with UnityPoint Health’s FOCUS Values and Just Culture. This individual is responsible for employee relations investigations and reporting, identifying and recommending solutions, and providing ongoing documentation as appropriate.
Responsibilities:
Qualifications:
Why UnityPoint Health?
Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
UnityPoint-St Luke's Hospital
Full-Time Days
Monday-Friday
The Employee Relations Partner is responsible for the day-to-day administration of the employee relations function for assigned business unit/service line. Administration includes consultation on employee relations issues for team members and leadership and facilitation of initiatives to foster a positive employee relations environment that aligns with UnityPoint Health’s FOCUS Values and Just Culture. This individual is responsible for employee relations investigations and reporting, identifying and recommending solutions, and providing ongoing documentation as appropriate.
- Helps to maintain a positive employee relations climate by proactively providing guidance to leaders and responding to team member inquiries.
- Ensure timely and compliant handling of all assigned grievance, discipline and policy interpretation requests and provide advice and counsel to team members.
- Works collaboratively with team members and departmental leadership in carrying out their responsibilities on employee relations matters.
- Participates in the investigation and resolution of ongoing employee relations problems, such as working conditions, disciplinary actions, and employee appeals and grievances.
- Responds effectively to employee relations queries, including questions on policies and practices.
- Serve as Common Ground facilitator
- Recognizes patterns and anticipates employee-related issues; develops, recommends, and initiates appropriate steps for resolution in accordance with policies and procedures
- Provides guidance and recommendations for problem resolution to leaders and team members; helps team members and leaders settle work-related conflicts through advice and guidance
- Partners with the Law Department in conducting employee relations investigations
- Identifies and recommends solutions when repetition of individual problems indicate negative trends, including disciplinary and commendatory actions
- Monitors trends and themes within departments and collaborates with the HRBP and DEI team as appropriate.
- Documents all employee relations matters as appropriate for the situation and in accordance with legal compliance and organizational policies and procedures
- Identifies and works collaboratively with HRBP to recommend retention strategies to departments and leaders.
- Assists leaders with drafting and revision of coaching and disciplinary documentation as appropriate. Log and track employee relations implements retention strategies and positive employee relations initiatives as designated
- Consults with Human Resources Business Partner on employee relations issues as needed
- Participates in the development and delivery of training; Assists in communication of policies and procedures
- Stay current on state employment and labor practices. Ensure workplace policies are current and in compliance with applicable local laws and notify management of regulatory changes. Proactively researches information to ensure compliance, provide appropriate consultation, and avoid/eliminate exposure to the organization
- Utilizes the Just Culture Framework and DEI principles for decision making and coaches back to leaders to leverage similar tools and resources.
- Lead the ADA interactive process with team members and partner with Employee Health to support the ADA Interactive process and assist with finding light duty work.
- As needed, work with Employee Health on fit for duty conversations and reasonable suspicion drug and alcohol testing as needed.
- Assist with action needed as a result of team member non-compliance with employee health requirements.
Basic UPH Performance Criteria
- Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
- Demonstrates ability to meet business needs of department with regular, reliable attendance.
- Employee maintains current licenses and/or certifications required for the position.
- Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
- Completes all annual education and competency requirements within the calendar year.
- Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
Qualifications:
- Bachelor’s degree in Human Resource Management or related field.
- 3 years’ experience of Employee Relations experience required, including conducting investigations.
- Ability to coach leaders on dealing with delicate employee situations and conflict resolution.
- Understands UnityPoint Health’s culture and value
- Able to assess potential personal biases
- Full understanding of Just Culture principles
- Ability to ask probing questions to identify symptoms and root causes of problems
- Fosters and maintains relationships with HRBPs and other partners.
- Demonstrates empathy and develops trusted relationships
- Must maintain a calm presence during stressful situations and demonstrate an ability to deescalate situations
- Use of usual and customary equipment used to perform essential functions of the position.
