Food & Nutrition Aide

Overview

Prepare, provide and serve attractive and quality food with a friendly, safe and courteous manner to all patients in accordance with all department policies & procedures. Perform duties of cleaning and sanitizing dishes, pans, and equipment throughout the department. To fill and deliver nursing unit kitchen supplies as assigned. Provide excellent customer service.

Responsibilities

Customer Service / Patient Care

• Prepares, provides, and serves attractive and quality food and service as assigned.
• Maintains good portion control.
• Utilizes positive customer service skills such as smiling, offering suggestions, providing for special requests, etc.
• Use of AIDET to ensure patient experience and verify patient identification
• Delivers patient trays to all areas of the hospital.
• Ensures nurses are notified of carb control tray deliveries.
• Ensures dieticians are notified of calorie counts for assigned patients.
• Assists in menu collection for critical care patients, non-English speaking patients, and low literacy patients.
• Uses CBORD diet office software competently and completes daily CBORD tasks
• Modifies menus as needed following medical staff approved Diet Manual guidelines and by following meal patterns / goals as established by the dietitian for inpatients.
• Accurately processes diet orders and changes for each meal, checking menu against diet orders, completeness, preferences, and adequacy of selection.
• Assists specified departments with ordering floor stock and delivers ordered floor stock to departmental kitchens.

Technical & Safety

Basic UPH Performance Criteria

Qualifications

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education :

High School Diploma or GED Equivalent

Experience : None

License(s) / Certification(s) :

ServSafe Food Handler (Training Provided)

Knowledge / Skills / Abilities :

Writes, reads, comprehends and speaks fluent English.

Multicultural sensitivity.

Microsoft Office – basic computer skills.

Customer / patient focused.

Critical thinking skills using independent judgment in making decisions.

Other :

Machines : Soft serve machine, coffee urn, iced tea machine, salad bar, hot steam table, fountain pop, refrigerators, freezers, knives, and any other pertinent food service equipment.