What are the responsibilities and job description for the FOOD SERVICE WORKER II position at UnityPoint Health?

Overview :

UnityPoint Health - Marshalltown Hospital

Part-Time; Monday-Friday 3 : 30 p.m. - 7 : 30 p.m. & every other weekend rotation

Marshalltown Hospital is seeking a part-time Food Service Worker to join our Food and Nutrition Services Team! The Food Service Worker plays a key role as a liaison between patients, nursing staff, and the Food and Nutrition Services Department. This position is responsible for delivering patient meal trays, fulfilling food requests, and ensuring exceptional service to patients, guests, and employees. Additionally, the role involves operating a cash register, processing payments, and providing accurate change in the cafeteria. The Food Service Worker must adhere to food safety standards, ensure supplies are properly stored, and follow sanitation procedures to maintain a clean and safe environment. Excellent communication and customer service skills are essential in this role, along with the ability to work in a fast-paced healthcare setting.

Why UnityPoint Health?

Commitment to our Team For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage youre in.
Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development We believe equipping you with support and development opportunities is an essential part of delivering a
remarkable employment experience.
Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.

Visit https : / / dayinthelife.unitypoint.org / to hear more from our team members about why UnityPoint Health is a great place to work.

Responsibilities : Standards

Responsible for properly documenting all HACCP / department logs in accordance to policies and procedures.

Ensures that all food service stations / patient floors have an accurate amount of food / supplies, they are properly FIFO rotated, labeling / dating are used correctly and sanitation procedures are followed.

Follows AIDET scripting and service recovery procedures.

Assists in meeting patients dietary needs by assisting them with menus and meal ordering, passing and collection of meal trays, explanation of diets, distributing nourishments, responding to patients requests, and documenting intakes.

Assists patients with opening containers, condiments and adjusting tray stand.

Maintains daily cleaning tasks and ensures they are all completed and documented on proper logs.

Maintains and adheres to all procedures in order to serve attractive, palatable, and safe food for all patients and guest.

Records all cafeteria customers through register, collects money and issues change.

Knowledge

Understands tray identification system and basic nutrition / diet knowledge as related to the patient menu program

Produces attractive, palatable, accurate patient meal trays.

Follows HIPAA, JCAHO, OSHA and other federal / state regulatory agencies guidelines in healthcare.

Demonstrates knowledge of proper infection control and food safety standards as evidenced by good hand hygiene and hand washing. Follows all isolation standards and procedures.

Preforms basic cash handling procedures

Communication / Customer Service

Communicates effectively with patient, guests, nursing, and co-workers.

Promotes excellent customer service by following our FOCUS values friendly, efficient and responsive attitude toward patients, guests, customers and co-workers.

Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.

Qualifications : Required

Ability to read, write, speak, and understand oral and written communication in English.

Ability to perform basic math.

Use of usual and customary equipment used to perform essential functions of the position.

Preferred

Previous experience in customer service skills is preferred but not required

Knowledge of modified diets is preferred.

Apply for this job

Receive alerts for other FOOD SERVICE WORKER II job openings

FOOD SERVICE WORKER II

What are the responsibilities and job description for the FOOD SERVICE WORKER II position at UnityPoint Health?

What is the career path for a FOOD SERVICE WORKER II?

Sign up to receive alerts about other jobs with skills like those required for the FOOD SERVICE WORKER II.

Job openings at UnityPoint Health

Not the job you're looking for? Here are some other FOOD SERVICE WORKER II jobs in the Marshalltown, IA area that may be a better fit.

We don't have any other FOOD SERVICE WORKER II jobs in the Marshalltown, IA area right now.

AI Assistant is available now!