What are the responsibilities and job description for the Intake Insurance Specialist-Clinic position at UnityPoint Health?
- Area of Interest: Patient Services
- Salary Range: $15.87 - $23.81*
- FTE/Hours per pay period: 1.0
- Department: Rehab OP Administration
- Shift: M-F; Operating Hours 7am-6pm
- Job ID: 160751
UnityPoint Health Information
Why UnityPoint Health?
Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
Overview
Intake Insurance Specialist
M-F; Clinic Hours 6am-7pm
Moline, IL
Function as a member of the interdisciplinary team. Primary job functions are assuring accurate and timely reception, scheduling, charge and data entry, report preparation, filing and record keeping and other duties. In addition, collects co-pays/co-insurances, verifies benefits, receives and performs calls to patients and provider offices—all while communicating with the team leaders (business coordinator/denial management specialist, manager, and lead) and therapists to provide great experience and customer service.;
Responsibilities
Administrative/Clerical
- Takes fax orders from referring sources for new patient, schedules new evaluations and future appointments, schedule/reschedule patients via phone calls and/or therapists’ direction as required.
- Keeps accurate, up-to-date files of all referrals received in the department. Pre-registers for all disciplines before first appointment preparing chart.
- Copy and mail/fax initial evaluations and progress/discharge notes, when signed by therapist, to appropriate physicians.
- Performs reception functions and assures that the telephones are answered and patients/visitors are greeted in a timely, courteous and professional manner.
- Performs registration functions and assures timely, efficient and customer-friendly registration system. Has to be able to evaluate each registration/admission and be alerted to potential problems, including pre-certification or financial assistance for the patient.
- Processes insurance eligibility and benefits verification for all outpatient rehabilitation patients.
- Processes insurance pre-authorizations for all outpatient rehabilitation patients.
- Accurately records authorization specifics into EPIC and monitors frequency limitations of benefit.
- Assists in resolving account denials routed to specific Work Queue lists within EPIC.
- Keeps prior authorization Work Queue list up-to-date and follows-up on aging requests.
- Works with therapists to resolve pre-billing edits to ensure timely filing and clean-claim requirement.
- Provides great customer service in a busy, multitasking, fast paced environment
Qualifications
Education: High School diploma or GED.
*Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs. The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.
Salary : $16 - $24
