Office / Clinic Mgr

Overview

UnityPoint Clinics

Clinic Supervisor

Retail Express Care and Kettlestone Clinics

Ankeny, IA

Clinic Hours : Monday-Sunday 8AM-8PM

Full-time benefits

40 hours / week call rotation

Responsibilities

The Clinic Supervisor is responsible for the coordination of day-to-day clinic operations in a medical office practice and monitors the activities of all office operations components to ensure the clinic meets its objectives. The Clinic Supervisor reports directly to Clinic Administrator or Senior Clinic Administrator and advises and seeks consent from the organizations leadership team to coordinate and manage the activities in the clinic.

• Coordinating day to day clinic operations and provide day to day support for staffing schedules of providers, nurses and PSR’s. Hiring and onboarding of appropriate staff.
• Responsible for hiring, evaluation and training development of assigned clinical and / or patient service representatives.
• Provide Leadership within the clinic setting in order to ensure effective, efficient office operations, optimizing performance and continually improving the quality of care in a vastly changing health care environment.
• Possess in-depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies and procedures.
• Establishing effective mechanisms of communication with staff, providers and patients. Act as a liaison between providers / patients / leadership.
• Act as a liaison between physicians / providers / patients and the organization’s leadership team to achieve effective communication and optimal operational processes.
• Take the leadership role in times of disaster to secure the safety of staff, patients, visitors, the facility and protected health information when possible.
• Accounts payable
• Support UnityPoint Clinic strategic initiatives as requested.
• Responsible for delegated accountability of department metrics.
• Manage controllable expenses as assigned.
• Provide information to support budgeting process as requested.
• Other duties as assigned

Qualifications