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Patient Financial Counselor

UnityPoint Health
Waterloo, IA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 4/25/2025

Overview

Financial Aid Coordinator

UnityPoint Health - Allen College

Allen College seeks to hire a Financial Aid Coordinator. The Financial Aid Coordinator reports to the Director of Financial Aid. The Financial Aid Coordinator is responsible for effective implementation of financial aid procedures to assist the financial needs of students; ensures student financial aid records are accurately maintained; assists with processing refunds, documentation and handling all student contact in a professional manner; maintains required federal, state, and other records, reports and files; attends in-services and other required meetings; and performs other duties as requested and required.

In compliance with the Clery Act, Allen College publishes an Annual Security report containing three previous years of crime statistics, institutional policies concerning campus safety, and a fire safety report. The report is available at . A paper copy is available upon request.

Allen College is an Equal Opportunity Employer.

Allen College was recognized in The Chronicle of Higher Education as a Great College to Work For in 2024. Allen College was given Honor Roll status and received recognition in several categories including : job satisfaction and support; compensation and benefits; professional development; confidence in senior leadership; faculty and staff well-being; shared governance; and faculty experience.

Responsibilities

  • Advises and counsels students, parents, and / or significant others.
  • Develops and maintains financial aid policies and procedures.
  • Determines eligibility and financial need for student financial aidawards.
  • Develops appropriate record-keeping system; maintain proper records of awards and authorizations for all student financial aid Financial aid records are maintained in accordance with rules and regulations of the granting agency.
  • Uses appropriate reports, files, , to process refunds and adjustments according to established procedures.
  • Performs loan functions including certification, origination, disbursement and reporting.
  • Oversees institutional and other scholarships or student financial assistance.
  • Completes reports timely and accurately and according to regulations of granting agency.
  • Participates in professional activities and maintain professional affiliations as appropriate.
  • Performs all required functions to evaluate, verify, and award financial aid to students.
  • Reports and reconciles all funds to federal, state, and institutional accounts.
  • Investigates and develops external resources of financial aid.
  • Performs other duties as assigned.
  • Demonstrates commitment to the mission and goals of the college and to Allen College’s core values of service, integrity, diversity, innovation and technology and quality.
  • Demonstrates the UnityPoint Health FOCUS Values and Standards of Behaviors as well as adheres to policies, procedures, and guidelines.
  • Works effectively with the daily mental and physical stresses of the job which includes, but not limited to meeting deadlines, attending meetings, completing compliance requirements, meeting and working with staff, faculty, students and the public.

Qualifications

  • Bachelor’s degree from a regionally accredited institution of higher. Preference may be given to a degree in student services or business.
  • Two years’ experience in financial aid or higher education is preferred.
  • Ability to prioritize work and function under specific instructions within a structured time frame in a variety of job situations.
  • Good communication skills (oral and written) and the ability to interact with others.
  • Strong organizational skills.
  • Able to handle large volumes of work with attention to accuracy and detail; able to work with interruptions.
  • Ability to schedule, meet and maintain routines and deadlines and maintain integrity of records.
  • Ability to anticipate problems and bring forth solutions.
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