What are the responsibilities and job description for the Phlebotomist position at UnityPoint Health?
Overview
The phlebotomist plays an important role in the lab. The phlebotomist is the face of the lab interacting with patients and nursing personnel with the primary responsibility of collecting venous and capillary blood samples from patients of all ages and assuring these samples get to the testing labs in a timely manner.
Responsibilities
Exceptional Care Delivery
- Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5 / 10 Rule and No-Point, etc).
- Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.
- Performs venous and capillary blood collections for patients of all ages within specified safety parameters, timelines and pace (7 phlebotomies per hour).
- Assists with sample receiving and delivery of specimens to testing areas.
- Demonstrates knowledge of computer programs for patient identification, order, and sample tracking.
- Utilizes supply items in a cost effective manner, recognizing when to reorder, and assisting with unpacking and / or restocking items.
- Achieves basic understanding of lab tests to answer patient questions in an easy to understand way.
Committed Team
Qualifications
Education :
Experience :
