Practice Administrator

Overview

The Clinic Administrator for the Rural Health Clinic (RHC); plans, organizes and directs all department functions and activities. As a member of the interdisciplinary team, advised and seeks consent from the organizations leadership team to coordinate and manage the activities in the clinic.

Responsibilities

Clinical Excellence / Patient Care

• Manages and directs the needs of all customers (staff, patients, families, physicians, etc.) providing appropriate coaching and participates in the necessary decisions to provide excellent care.
• Manages and assesses the day to day activity – for example : oversees / participates / facilitates in committees, developing / reviewing policies and protocols, attends and serves on professional organizations, directs performance improvement activities, etc.
• Manages finances and is fiscally responsible for budget, revenue, FTE’s, supplies, etc.
• Manages employees by establishing performance goals and assessments, allocating resources, counseling personnel, and applying disciplinary measures as needed.
• Assess, direct, and maintain department facilities, equipment, and supplies to promote evidence based practice and safety for all customers.
• Monitor, oversee, and assures proper documentation for compliance of an accurate legal record of patient’s care.
• Manage, oversee, and delivers high quality care while demonstrating knowledge of the skills of the specialty required in assigned department in accordance with established policies, procedures, and standards of care.
• Utilizes and manages holistic approach (considering biopsychosocial, spiritual, educational, safety, and related criteria) appropriate to the age of the patients and families served in the assigned service area.
• Delegates and provides direction for other healthcare providers and hold them accountable for their involvement in the plan of care, project, or task assigned.
• Utilizes critical thinking in making independent judgments, and maintains responsibility and accountability for the knowledge of conditions of assigned duties.
• Analyze, evaluate, and manage services to ensure the following : exceptional care delivery, serving more patients, effective and efficient operations, committed team members. Upholds the mission and vision of UPH : “Best Outcome Every Patient Every Time” and “Improve the Health of the People & Communities We Serve”.

Development & Patient / Staff Education

Basic UPH Performance Criteria

Qualifications