What are the responsibilities and job description for the Sr. Administrative Assistant position at UnityPoint Health?
Overview
The Senior Administrative Assistant provides administrative support for the Senior Vice President / Chief Nurse Executive and Director, Quality, Safety & Patient Experience.Reporting directly to the SVP / CNE and Director, Quality, Safety & Patient Experience, the Senior Administrative Assistant works collaboratively with his / her peers to ensure smooth operations of the Administration department.The Senior Administrative Assistant is responsible for day-to-day operations of the Administration Office area and proactively anticipates the needs of the administrators and their direct reports.
Why UnityPoint Health?
Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
Culture – At UnityPoint Health , you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits –Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at
Responsibilities
Serves as a liaison between members of the executive team, physicians, management team, associates, public and private officials, and the general public.
Maintains SVP / CNE and Director, Quality, Safety & Patient Experience calendars, coordinates itineraries, and makes all necessary business and travel arrangements.Schedules appointments and meetings making all necessary arrangements as needed.
Responds to inquiries concerning hospital policies and otherwise represents the SVP / CNE and Director.
Serves as a resource person to other departments and their staff relating to general hospital procedures.
As assigned, may carry out responsibility in assisting the Director in gathering, investigating, researching analyzing and / or studying activities impacting hospital-wide or intra / inter departmental operations.
Maintains distribution lists for Management Group, Leadership Council, and other committees for SVP / CNE.
Compiles DAISY nominations, monthly voting nominations, and schedules celebrations.
Compiles materials for special projects, reports, inquiries, and replies to correspondence.
Supports Magnet® Re-Designation, Regulatory and Compliance Accreditations, Certifications, and Survey visits.
Prepares and / or composes bulletins, letters, memoranda, agendas, records, reports, and other related material from general instructions or written copy.
Responds to concerns and complaints with referral to proper individual(s).
Meeting / Event Coordination
Organizes meetings, including reserving internal / external venue, arranging for catering and audiovisual needs, and tracking RSVPs.
Attends and / or participates in meetings / committees as assigned / directed.Records and transcribes minutes of meetings, action items, and other related materials.Distributes information to committee members as appropriate.
Assists team members with conference registration and travel arrangements.
Administrative / Clerical Support
Receives and makes proper disposition of telephone calls, personal callers, emails, faxes, and incoming mail / correspondence.
Establishes, maintains, and revises designated filing, record keeping and clerical systems within the office area.
Compiles materials for special projects and reports.
Collects and maintains various data used in meetings (e.g., quality indicators, patient satisfaction).
Assumes other responsibilities to meet the objectives of all members of the executive team and Director, Quality, Safety & Patient Experience and team.
Establishes and maintains systematic and easily retrievable filing and record keeping systems.
Reviews and accurately enters payroll.
Orders supplies for the Administration office and Quality, Safety & Patient Experience departments, as needed.
Processes invoices, check requests, associate expense reports, credit cards, general invoice processing and equipment requests as appropriate.
Oversees use of purchase card and reconciles monthly statements.
Qualifications
High school diploma or equivalent education / experience required.
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