Supervisor Community Based Services

• Area of Interest: Management
• FTE/Hours per pay period: 1.0
• Department: Community Homes
• Shift: Days
• Job ID: 160248
  
  

UnityPoint Health Information

Why UnityPoint Health?

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

• Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
• You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
• We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
  
  

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org

Overview

The Supervisor Community Based Services will be responsible for the day-to-day operations of Habilitation Services for the respective service area and ensuring seamless team management and development, program delivery, and quality improvement and evaluation. The Supervisor Community Based Services will have a community presence and maintain a commitment to the agency and the essence of habilitation community-based services.

Responsibilities

Leadership Responsibilities

• Cultivate existing relationships with community agencies with the goal of ensuring resources, and access to mental health services.
• Participate in the development and implementation of best clinical practices and identify best practices associated with providing CMI services.
• Participate program development of current and future programs to ensure quality services to clients served.
• Participate in the development and implementation of orientation programs for staff and provide ongoing mentoring of staff.
• Community leadership and community collaboration general community agencies at local and state levels.
• Provide direct supervision and evaluation to site leaders and direct service staff.
  
  

Organizational Relationships

• Report to Director of Habilitation Services.
• Responsible for supervision of program coordinators and direct service staff of Habilitation Service in the service area.
• Liaison between Abbe Center for Community Mental Health and external contacts such as referring agencies, hospitals, service funders, licensing/accreditation entities.
• Performance evaluated by Director of Habilitation Services
  
  

Team Management and Development

• Participate in the development and implementation of training programs for the professional development needs of all staff.
• Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees.
• Participate in the recruitment, hiring, and evaluation of habilitation services staff.
• Participates in the development of quality improvement measures for habilitation services.
• Participates on internal quality improvement and Medicaid Integrity program committees to ensure implementation of and oversight of policies and procedures related to corporate compliance and Medicaid integrity compliance.
• Provides oversight, direction and technical assistance regarding program policies, procedures, standards, rules, regulations and plans to ensure quality services to the clients served.
• Coordinates compliance training and oversees Quality Assurance activities as assigned by the Director of Community Based Services .
• Develop, implement, monitor and evaluate program delivery improvement.
• Develop, implement, monitor and revise policies and procedures related to community based programs as required by governing bodies.
• Provide initial and ongoing training on new policies to all staff.
• Coordinates with the Director and direct service staff to ensure stakeholders involvement in program policy development.
• Other duties as assigned.
  
  

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
  
  

Qualifications

QUALIFICATIONS:

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred Or Specialized

Not required to perform the essential functions of the position.

Education:

Holds a minimum of a 2-year degree in a Humans Services related field.

Bachelor’s Degree preferred

Experience:

At least five years of experience in Human Services related field.

Two of the five years of experince in a team management supervisory role preferred.

License(s)/Certification(s):

Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities:

• Broad knowledge of licensure, accreditation, governing body standards for community based programs.
• Strong leadership skills and experience in facilitating interdisciplinary collaboration.
• Strong organizational skills.
• Excellent verbal and written communication skills with exceptional attention to details.
  
  

Other:

• Demonstrated success developing and evaluating program models, and selecting and successfully operationalizing innovative programs.
• Proficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement program evaluation systems.
• Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth.
• Strong understanding of human resources, employee performance improvement plans, and corrective action policies.