Unit Clerk-Emergency Department-Lutheran

The Emergency Department Unit Clerk is the communications coordinator and is responsible for clerical work on the unit. Successful performance contributes to a holistic approach to the delivery of services, family-centered care and a high level of satisfaction from team members, patients and families through excellent customer service.

Why UnityPoint Health?

• Commitment to our Team – For the third consecutive year, we're proud to be recognized as a  Top 150 Place to Work in Healthcare  by Becker’s Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience  a culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive  Total Rewards  program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit  https://dayinthelife.unitypoint.org/  to hear more from our team members about why UnityPoint Health is a great place to work.

• Utilizes current technology and electronic medical record to complete duties efficiently.

• Utilizes electronic medical record to facilitate patient flow in the department.

• Promotes family-centered care appropriate to age of patients served in the emergency department.

• Coordinates and prioritizes the dissemination of information.

• Manages clerical supplies, i.e., ordering, obtaining, transporting, storing, filing, etc.

• Adheres to unit specific employee accountabilities.

• Is flexible with assignments and work load, and maintains personal performance standards and skills.

• Utilizes cost effective measures consistent with the needs of the users, established standards and the hospital’s budgetary guidelines.

• Exercises and promotes effective communication in a multidisciplinary team approach.

• Serves as preceptor and mentors new Unit Clerk staff as a positive role model.

• Willing to cross-train to associated area on the unit and takes responsibility to maintain own competencies.

• Acts in accordance with DNV Primary Stroke Center guidelines and educational requirements therein.

• Acts in accordance with the Society of Cardiovascular Patient Care guidelines and educational requirements therein related to Heart Failure Accreditation and Chest Pain Center Accreditation

• Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

Education: High School graduate or equivalent.

Experience: Previous clerical experience. Able to type accurately. Experienced in Microsoft Office application software. Previous medical experience and Epic EMR experience preferred. Knowledge of medical terminology preferred.

License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Must have intermediate to advanced computer skills.