Operations Assistant (Louisville)-Bilingual in Spanish/Mandarin

Who Are We?

As Canada’s leading e-commerce delivery provider, UniUni is committed to growing a sustainable business for the communities it serves and enriching employee experience to propelling influential expansion in North America. With a people-driven mindset, UniUni was born in 2019 to ensure every industry loves e-commerce shipments.

Why UniUni?

Responsibilities

• Supports the Operations Manager in team development and works with staff at other levels to ensure an efficient workflow and smooth communication to achieve the team’s success
• Follows standard operating procedures established by management
• Receives, inspects, handles, and stocks inbound products
• Receives returns, counts and confirms quantities, determines the condition and completes paperwork
• Assigns delivery tasks to delivery drivers according to the volume of goods in the warehouse
• Shares knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Interacts with customers and suppliers, answer questions, and resolving issues
• Tracks and reporting on operational performance
• Maintains policy and procedure documents
• Optimizes operational processes and procedures for maximum efficiency while maintaining quality standards
• Assists with the implementation of new processes and procedures

Qualifications

• Bachelor’s degree preferred.
• Must be Bilingual in either Spanish or Mandarin
• Ability to analyze and improve operational processes
• Strong people management and organizational skills
• Excellent communication skills, both written and verbal
• Strong problem-solving and time management skills

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance
• 19-23/hour
• Relocation Package
• H1B Sponsorship