Demo

Service Representative I (Call Center) (Onsite)

Universal 1 Credit Union
Dayton, OH Full Time
POSTED ON 3/18/2025 CLOSED ON 4/18/2025

What are the responsibilities and job description for the Service Representative I (Call Center) (Onsite) position at Universal 1 Credit Union?

POSITION PURPOSE

Responsible for assisting all members effectively and professionally through a variety of electronic tools. This includes upholding the U1 Values, product and services support, making appropriate referrals, performing transactions, handling balancing and providing excellent member service.

Qualifications

Education/Certification:

  • High school diploma or equivalent.

Experience Required

  • 1 year of customer service experience is required.
  • Phone customer service is preferred.
  • Financial institution experience is preferred.

Knowledge/Skills/Abilities

  • Excellent communication and public relations skills.
  • Professional appearance, dress, and attitude.
  • Ability to operate related computer applications and business equipment.
  • Solid math abilities.
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