What are the responsibilities and job description for the Automotive Parts Quality Specialist position at Universal Air Conditioner, Inc.?
Job Title: Parts Validation Specialist
About Universal Air Conditioner (UAC):
Universal Air Conditioner ("UAC") is a leading supplier in the $5B automotive air conditioning (A/C) and HVAC replacement parts market. Our products, essential for non-discretionary vehicle repairs, are compatible with hybrid, electric, and internal combustion engines. Known for high-quality products, competitive pricing, and rapid turnaround times, UAC’s extensive portfolio includes over 36,000 SKUs, supporting nearly every make, model, and year of vehicles sold in North, Central, South America, and the Caribbean over the past 50 years.
Position Overview:
We are seeking an experienced Parts Validation Specialist with a strong background in automotive repair and diagnostics. The ideal candidate will have hands-on experience as a mechanic. This role involves validating product specifications, performing function testing, troubleshooting customer complaints, and ensuring our parts meet the highest quality standards.
Key Responsibilities:Parts Validation and Testing:
- Validate parts using measurement tools, CAD drawings, and original equipment (OE) specifications.
- Conduct functional and performance testing to confirm compatibility and reliability under various conditions.
- Ensure accuracy in part interchangeability by comparing with OE and competitor parts.
Troubleshooting and Customer Support:
- Investigate and resolve customer complaints related to part performance or compatibility.
- Diagnose issues, identify root causes, and propose corrective actions.
- Provide technical insights to the customer service team to address inquiries effectively.
Quality Assurance and Documentation:
- Maintain detailed records of validation, testing processes, and findings.
- Collaborate with engineering and manufacturing teams to address design or production concerns.
- Recommend improvements to testing protocols to enhance quality and efficiency.
Collaboration and Training:
- Work closely with cross-functional teams to ensure alignment on product standards.
- Support the development of training materials or guides based on validation outcomes.
Qualifications:Required:
- Minimum of 3-5 years as a mechanic or in a similar hands-on automotive role.
- Proficiency with measurement tools, CAD drawings, and diagnostic equipment.
- Experience with function testing and troubleshooting A/C or HVAC systems.
- Strong understanding of OE standards and product interchanges.
- Exceptional attention to detail in identifying discrepancies in measurements, performance, or specifications.
- Strong problem-solving and critical thinking skills.
- Excellent verbal and written communication skills for technical reporting and customer interactions.
Preferred:
- ASE certifications are preferred and will result in higher pay.
- Familiarity with automotive A/C and HVAC systems.
- Advanced knowledge of diagnostic tools and data analysis.
Performance Incentives:
- Employees are eligible for a performance-based incentive tied to the number of new parts developed per week.
- This program encourages team collaboration, productivity, and accountability.
- Technicians will be recognized and rewarded for their contributions to the New Product Development (NPD) process.
ASE Certification Incentives:
- UAC supports employees in obtaining and maintaining ASE certifications, covering registration and test fees.
- Employees who earn specific ASE certifications will receive an hourly pay increase.
- Certifications eligible for pay increases include Light Duty (A Series), Hybrid/Electric Vehicle (L Series), Medium/Heavy Duty (T Series), and School Bus (S Series) HVAC certifications.
What UAC Offers:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth within a leading organization.
- A collaborative, innovation-driven work environment.
Job Type: Full-time
Expected Hours: 40 – 45 per week
Benefits:
- Health, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $50,000 - $65,000
