What are the responsibilities and job description for the SALES Assistant position at UNIVERSAL ASSET MANAGEMENT INC?
Universal Asset Management (UAM) is an industry leader in the business of buying, selling, leasing, managing and recycling a wide variety of commercial aviation assets for an array of clients. The company specializes in Asset and Inventory Management, Aircraft Leasing, Component Sales, End-of-Life Recycling Programs and innovative technology research and development.
Headquartered in Memphis Tennessee, the company has undergone considerable change and experienced monumental growth over the past decade. UAM has expanded to include offices and assets on six continents. UAM has implemented new technologies in every division and role throughout the company while transforming warehouses and UAM aircraft facilities to over five times their size. In March of 2017, UAM was acquired by ARI, a Hong Kong company, focused on commercial aircraft leasing and asset management.
The Company’s business units are:
Headquartered in Memphis Tennessee, the company has undergone considerable change and experienced monumental growth over the past decade. UAM has expanded to include offices and assets on six continents. UAM has implemented new technologies in every division and role throughout the company while transforming warehouses and UAM aircraft facilities to over five times their size. In March of 2017, UAM was acquired by ARI, a Hong Kong company, focused on commercial aircraft leasing and asset management.
The Company’s business units are:
- Global Headquarters – Memphis, Tennessee
- CALC-UAM Americas Headquarters - Miami, FL
- Disassembly facility and warehouse – Tupelo, Mississippi
- Sales office – Croydon, UK
- ARI, Hong Kong, China
- China Aircraft Disassembly Centre, Harbin, China
Description & Responsibilities:
The day-to-day sales and marketing activity of our aircraft component inventory is handled by UAM Account Managers located in our offices around the globe. These Account Managers are supported by Sales Support staff.
UAM Account Managers with the assistance of Sales Support staff are ultimately responsible for marketing and selling our aviation component inventory to customers around the world in a timely manner. This includes the growth and development of the customer base, to include airlines, MRO’s and other companies in the business of buying & selling aircraft components. UAM Sales operates under a “people to people” business model where relationships and customer service set us apart from other companies in the industry.
Duties:
- Keeping customer service the priority, handle general customer inquiries and route customers to the appropriate employee.
- Back-end support in order to assist account managers in achieving all monthly, quarterly, and annual sales goals.
- Assist with receiving RFQ customers inquiries.
- Attend morning meeting with other Sales Department staff.
- Identify customer requirements, issues and needs, assist Account Managers to find a solution for those requirements.
- Use creativity to improve the current sales process, focus on constant improvement.
- Assist Account Managers in reporting results to the management team by collecting, analyzing and summarizing sales activity and information.
- Attend company training events, industry workshops and following industry news and publications to stay current on the state of aviation and trends in the industry.
- Assist with obtaining Purchase Orders, obtaining shipping statuses and other related back-up paperwork required to complete sales.
- Other duties as may be assigned.
Qualifications & Experience:
Relationship building, emphasizing excellence, maintain a high energy level, creativity, sales planning, motivation for sales, customer service, self-confidence required. In addition, candidates should possess the following:
- High school diploma or equivalent.
- Aviation industry contacts or a history for establishing and building relationships with contacts and companies.
- Understanding (or ability/willingness to learn) UAM product & services, including trends in the aviation industry.
- Sales and/or sales support experience and knowledge of global cultures.
- Strong working knowledge of office computer systems and databases including Microsoft Office.
