Technician, Audio/Visual - Universal Horror Unleashed

Universal Horror Unleashed is a terrifyingly unique experience that will bring haunts to Las Vegas year-round. Located at Area 15 is the heart of horror – we would love to have you haunting alongside us! With the nature of this experience comes a unique working environment. You will find yourself working in dark environments around special effects including strobe lights, fog, artificial smells, and more. The working hours will be unique, typically spanning over late evenings/nights and weekends (holidays included). This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.

Job Summary

Responsible for the highly skilled, discipline specific, technical operations of Audio/Visual within Universal Horror Unleashed (UHU). Completes installations, routine maintenance and repairs as assigned to ensure show quality and positive guest experience. Ensures safety of self, guests, and other Team Members by taking proper safety precautions, following both state and company specific standards. Provides installations assistance for any set changes/special events, ensuring proper installation from a safety and design perspective.

Job Responsibilities

• Serves as key Audio/Visual (A/V) Technician for Universal Horror Unleashed. Installs, operates, and maintains all A/V equipment as designed. Completes routine maintenance for all A/V equipment to ensure safety standards and proper daily operation.
• Responsible to assist with the operation of the show/house Audio/Visual equipment and special events within UHU including but not limited to the operation of equipment/elements in a live show situation. Communicate/resolve technical problems with Entertainment management. Uses troubleshooting and taking of direction for completion of team objectives in assembly of gear and checking equipment.
• Responsible for execution of assigned tasks given from Technical Lead/Supervisor with little supervision after direction is given. Accurately completes installations/repairs and troubleshoots when necessary.
• Assists with daily maintenance of UHU in order to ensure all Technical equipment is operational and functioning properly. Assists in implementing show quality and performance standards as defined by Entertainment and Technical Management.
• Responsible for effectively communicating necessary information pertaining to the technical operation of UHU to both upper management and affected Team Members. Completes necessary reporting through the proper systems including Maximo to ensure effective communication between shifts as well as with Technical Management and the Technical Coordinators.
• Maintains a basic working knowledge of Audio/Visual systems, staying up to date with industry standards, tools, technologies to find more efficient ways to operate. Completes all company mandated training and maintains any state required license renewals.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.
  
  

SUPERVISORY RESPONSIBILITY

• Individual Contributor
  
  

Additional Information

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  
  

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

• Strong Problem-Solving skills and attention to detail.
• Ability to work in a team environment.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.
  
  

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Any required local and state certifications including OSHA 10.
  
  

EDUCATION

• High school degree/GED is required. Associate’s degree is preferred.
  
  

Experience

• 3 years of audio/visual experience is required, 1 year within the professional entertainment or themed entertainment industry is preferred; or equivalent combination of education and experience.
  
  

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.

Universal Horror Unleashed. Here you can.

Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE