Director of Asset Management

The Director of Asset Management for UDC will play a critical role in leading and overseeing the operational functions of the company. This role oversees the company’s overall performance, including ensuring profitability targets are established and reviewed and company-wide processes and procedures are designed, implemented, and followed. This position reports to the EVP/COO but works across all departments to promote company culture, drive profitability, and sustain growth. This is a management position tasked with building positive working relationships with team members, partners, company affiliates, owners, investors, and other stakeholders.

The position requires proven leadership and decision-making skills, strong business and strategic planning capability, excellent communication skills and the ability to apply analytical, problem-solving, and critical thinking skills in a fast-paced, changing, and growing environment. The position also requires the ability to motivate and persuade others to drive organizational change, experience managing across multiple departments, and the attention to detail required to manage both projects and people within established timelines. Skills and knowledge base required focused on all aspects of multi-family and commercial property management including marketing, accounting, finance, operational management, asset management, information technology, and human resources.

• Models the UDC mission, vision, and values, promoting the company at all times.
• Projects a professional image in all aspects of work performance, including personal habits, demeanor, appearance, and attire.
• Meets company standards and values as outlined in the Employee Handbook.
• Demonstrate excellent communication and listening skills and helps foster positive communication and teamwork both inside and outside the company with coworkers, residents, consultants, lenders, community, agencies, owners, and investors.

• Provide guidance related to Asset Management functions across all company departments (including property management, asset management, accounting, finance, marketing, information technology and human resources) across all sister companies to include Universal Tool & Engineering, Universal Wine & Spirits, Universal Storage Solutions, and Universal Building Supplies.
• Assist in alignment of organizational and department structures for efficiency and effectiveness and to support future growth.

• Provide leadership and support to the Asset Management team including oversight and creation of annual Asset Management budget and monitoring actual performance against budget.
• Assist in refinancing efforts on existing portfolio properties and securing asset level financing for new acquisitions and developments, including assisting with due diligence and closing process.
• Assist in the preparation of investment materials and presentations.
• Assist in the preparation of pro-forma financial statements and modeling for the portfolio properties in each of the phases of development, construction, and refinancing, providing updates to owners, lenders, and investors, as necessary.
• Track property performance against original underwriting projections and make recommendations as needed to develop and monitor metrics to improve portfolio physical and economic occupancy and overall financial performance.
• Collaborate with Property Management team to develop strategic plans to achieve both the financial and investment goals of our owners and investors.
• Collaborate with Property Management team to perform regular reviews of portfolio properties and ensure physical aspects of portfolio meets owner, lender, and investor standards. Assist in the development and monitoring of compliance programs as needed.
• Review and advise on organizational documents, agreements, and contracts to ensure document accuracy, protection of company interests, and legal, tax, and other regulatory compliance.
• Oversee partner payments including preferred returns, distributions, and capital repayments and review short term cash flow and credit capacities and maximize waterfall opportunities.
• Oversee and implement refinancing strategies and oversee due diligence for refinancing of properties with HUD, Fannie Mae, Freddie Mac, life insurance companies and local lenders.
• Provide ongoing portfolio analysis and recommendations as needed, including income, expenses, and capital projects.

• Work closely with the Director of Property Management in the oversight of all property management functions for multi-family, commercial, storage, and other business units.
• Collaborate with Property Management and Accounting/Finance teams to:
  • Ensure monthly, quarterly, and annual reporting requirements are met for owners, lenders, investors, and government entities.
  • Assist in annual budget preparation for all portfolio properties and entities.
  • Monitor market rents and make recommendations as needed.
• Assist in ensuring all portfolio properties and entities meet defined financial and operational goals.
• Stay abreast of outstanding operational and management issues across portfolio.
• Assist in performing regular reviews of grounds, buildings and property and ensure physical aspects of supervised portfolio meets company standards. Develop and monitor compliance programs as needed.
• Review and understand management agreements and other related documents pertaining to existing and new or proposed projects and provide input as requested.

• Work closely with the Director of Accounting & Finance in the oversight of general accounting, budgeting, forecasting, and financial reporting responsibilities ensuring transactions are properly recorded, financial reports accurately present results, transactions comply with policies and procedures, and proper internal controls are in place.
• Assist in driving a culture of continuing improvement across the accounting and finance platforms through modernizing, standardizing, and improving processes and efficiencies and maximizing available technology.
• Assist in the oversight of the integrity of financial reporting and provide accurate and real-time reporting.
• Define and provide portfolio key performance indicators, statistical data, and trend analysis to project future performance, identify potential issues and help drive improvement.
• Support the monitoring of changes in the finance and accounting industry to identify and implement functional and operational changes that align with current best practices and trends.

• Partner with Director of Risk Management to mitigate risks and exposures for the company and the managed portfolio.
• Stay abreast of current property management issues and trends and communicate to senior leadership how they might benefit or impact our portfolio.
• Special projects or other duties as identified or requested.

Education: Bachelor’s degree in Business Administration, Accounting, or related field; Master’s degree preferred but not required.

• Capital market, investment, loan, and refinance experience.
• Development, construction, and lease-up experience.
• Budgeting, revenue management, and expense control experience.
• Knowledge of and experience in the multi-family market in the southeast US preferred.

• 5 years supervisory and/or management experience.
• Experience managing relationships with owners, banks, investors, and government partners.
• Demonstrated integrity and reliability with fiduciary duties.
• Highly proficient with relevant software including Investment Management Software, Argus (Real Estate Software) and MS Office.

• Must be able to lift and carry or otherwise move 25/50 pounds occasionally.
• Prolonged periods sitting at a desk and working on a computer.
• Ability to travel between properties as required.