What are the responsibilities and job description for the CUSTOMER SERVICE AND SALES REPRESENTATIVE - CHICAGO, IL position at Universal Energy Solutions?
Universal Energy Solutions is looking for a dynamic Customer Service and Sales Representative to join our team in Schaumburg, IL. In this dual-role position, you will be responsible for both providing exceptional customer service and driving sales of our sustainable energy solutions.
As a Customer Service and Sales Representative, you will be the first point of contact for our customers, helping to resolve inquiries, manage solutions, and promote our wide array of energy products and services. Your ability to foster strong relationships and offer personalized service will be vital in enhancing customer satisfaction and loyalty while achieving your sales goals.
Responsibilities
- Respond to customer inquiries in-person, addressing their needs and providing accurate information about our products and services in a business to business setting.
- Identify opportunities to upsell and cross-sell products to meet customer needs and achieve sales targets.
- Take ownership of customer issues, ensuring timely resolution and follow-up.
- Maintain up-to-date knowledge of our products, services, and industry trends to effectively communicate with our business to business customers.
- Collaborate with internal teams to ensure a seamless experience for B2B customers.
Requirements
Benefits
