What are the responsibilities and job description for the Customer Service Representative - Newport News, VA Job at Universal Energy Solut position at Universal Energy Solutions?
Universal Energy Solutions is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a dedicated and customer-oriented Customer Service Representative to join our team at our Newport News, VA location. As a Customer Service Representative, you will be the primary point of contact for our valued customers in the Newport News area, ensuring their needs are met and providing exceptional service.
At Universal Energy Solutions, we prioritize customer satisfaction and strive to deliver the best service in the industry. As a Customer Service Representative, you will handle customer inquiries, resolve concerns, and provide product and service information. Your role will be crucial in maintaining strong relationships with our customers in Newport News and contributing to our mission of delivering sustainable energy solutions.
Responsibilities
- Respond to customer inquiries and provide information about products, services, and billing in a sales setting.
- Maintain accurate and detailed customer records and interactions.
- Collaborate with other teams to ensure prompt and effective resolution of customer issues.
- Stay up-to-date on products, services, and industry trends.
- Adhere to company policies and procedures at all times.
Requirements
Benefits
