What are the responsibilities and job description for the Credit Union Collections Agent Needed position at UNIVERSAL FIDELITY, LP?
Universal Fidelity has immediate openings for First Party Credit Union Collection Agents!
The position of First Party Loan Resolution Specialist is responsible for providing a high level of customer service while working with our Credit Union members to resolve early-stage delinquencies.
Essential Job Functions and Accountability
- Collects on consumer loans that are delinquent, including charge-off loans and negative shares. Accurately gathers facts and notates all collection and communication efforts.
- Performs all activities related to collecting amounts due on delinquent loans and negative shares in compliance with department work standards, Client policies, procedures, federal and state laws.
- Educates members on all options available by offering suggestions on how to meet financial obligations and determine a plan of resolution for full cure.
- Resolve delinquent loan status by performing standard due diligence practices, analyzing member situation, negotiating, and securing acceptable repayment arrangements.
- Follows-up and monitors delinquent loans/shares to ensure promised arrangements are kept.
- Meets and/or exceeds monthly collection audits, performance measures and goals.
- Participates in team meetings and activities and encourages a positive workplace environment.
- Works as part of a highly productive team to achieve departmental service levels and performance expectations.
UFLP offers a benefit package that includes medical, dental, vision and more!
- Full-time opportunities available!
- UFLP will provide continued development after training to ensure your success.
- You must be dependable, competitive, and motivated to grow!
- Bilingual is a Plus!
- Teller experience is a Plus!
- Collections experience is a Plus!
- We are located in Katy, Tx.
WE HAVE A POSITIVE CAN-DO ATTITUDE AT UFLP – We go above and beyond our role to get things done for our customers and our teammates.
Apply today if you are serious about building a future with a proven company that values each person and promotes an environment that is positive. We would be lucky to have you!
