Order Fulfillment Coordinator

Job Title: Order Fulfillment Coordinator

Location: 518 Nafta Blvd, Suite B, Laredo, Texas

About Universal Flow Controls

For over 30 years, Universal Flow Controls has been a leader in supplying high-quality metal products and services to the energy, petrochemical, and industrial sectors across the United States and Mexico. With a strategic location near the U.S.-Mexico border and a commitment to innovation, we empower our team to drive efficient cross-border logistics and innovative customer solutions. Join us as we redefine industrial procurement with cutting-edge digital tools and AI-powered processes.

Role Overview

As an Order Fulfillment Coordinator, you will be the critical link between our customers, suppliers, and internal teams. You’ll manage the full lifecycle of customer orders—from initial order receipt and digital processing to coordinating with our warehouse, logistics, and finance teams for seamless execution. Your role is designed for a dynamic, tech-savvy professional who is eager to learn and master innovative technologies, including AI-powered tools, to elevate our order fulfillment process. You will be in charge of making sure customer orders are delivered correctly, on time and under budget.

What You’ll Do

• Manage Order Flow
• Order Intake: Receive customer purchase orders and input them accurately into our digital systems.
• Workflow Coordination: Route each order through the appropriate processes—ensuring accurate documentation, verifying quantities and materials, and linking to the correct sales orders and quotes.
• Collaborate Across Teams
• Internal Communication: Work closely with our logistics, warehouse, and finance teams to ensure that all aspects of order processing—from procurement to invoicing—are coordinated seamlessly.
• Customer Engagement: Maintain clear communication with customers regarding order confirmations, expected delivery dates, and any updates or issues that arise.
• Embrace Digital Tools & Technology
• Digital Platforms: Leverage our innovative digital tools and databases to monitor order status, compliance, and most importantly deliver orders correctly, on time, and under budget.
• Ensure Compliance & Quality
• Documentation: Ensure that all necessary compliance documents, such as quality certificates and Material Test Reports (MTRs), are complete and accurate.
• Quality Control: Work with the warehouse team to verify that all materials meet our strict quality standards before shipment.
• Continuous Improvement
• Process Optimization: Identify opportunities to streamline workflow processes and enhance efficiency using digital and AI-driven solutions that make sense in optimizing workflows.
• Learning & Growth: Participate in ongoing training programs, including comprehensive instruction on our digital platforms and next-generation AI tools, to continuously improve your skills and contribute to our evolving operations.

Who We’re Looking For

• Tech-Savvy & Adaptive: You might not have direct experience with every tool we use, but you’re comfortable with databases, no-code platforms, and learning new software quickly. Your flexibility with digital tools and willingness to dive into innovative technologies is key.
• Analytical & Detail-Oriented: You naturally pay close attention to detail, ensuring that every order is accurate and processed according to precise procedures. Your strong analytical skills will help you monitor workflows and spot improvement opportunities.
• Collaborative Communicator: You excel at working within a team, ensuring that information flows smoothly between departments. Your excellent communication skills are essential for coordinating with internal teams and keeping customers informed.
• Innovative & Forward-Thinking: With a keen interest in emerging technologies, especially AI, you’re excited by the prospect of learning and eventually leading the integration of AI-powered tools in logistics, procurement, and customer management.
• Problem Solver:You approach challenges with creativity and determination, quickly finding effective solutions to ensure that orders are fulfilled on time and meet our high-quality standards.

What We Offer

• Growth & Development: Receive extensive training on our digital platforms and next-generation tools, empowering you to drive innovation within our operations.
• Flexible Work Environment: Enjoy a supportive, dynamic workplace with flexible hours, a collaborative team, and opportunities for career advancement.
• Innovative Culture: Be part of a forward-thinking company that values creativity, precision, and continuous improvement, where your contributions directly shape the future of industrial procurement.

How to Apply:If you’re ready to bring your passion for technology, keen eye for detail, and collaborative spirit to a team that’s shaping the future of logistics and industrial procurement, apply today!

Feel free to call me at (956)237-3091 to get more information, or email me at oscar.torres@universalflowcontrols.com

Universal Flow Controls is excited to welcome a dedicated professional eager to learn, innovate, and excel in a rapidly evolving industry. We look forward to your application!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 – 43 per week

Benefits:

• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Microsoft Excel: 2 years (Required)

Language:

• English (Required)
• Spanish (Required)

Work Location: In person

Salary : $18 - $20