What are the responsibilities and job description for the UKG Scheduling System Administrator position at Universal Health Services, Inc. - Corporate Office?
Job Description
Responsibilities
- Qualified candidates must have experience with UKG Scheduling software or an equivalent system.
Join a dynamic organization driven by our passion for healthcare. UHS is seeking talented individuals who are eager to contribute their expertise and pursue rewarding careers. As a leader in acute care and behavioral health, UHS provides high-quality care to over 3 million patients annually, across our national network of facilities.
The UHS Corporate Clinical Services Department is hiring a Scheduling System Administrator to provide configuration and end user support for the Scheduling system as an expert user for the UHS Behavioral Health Division. One of the primary functions of the role will be to support end users (staffing coordinators , managers, directors, and C-suite leaders) with their scheduling related questions such as creating a balanced schedule, managing daily schedules, overall system utilization, and troubleshooting.
Key Responsibilities include :
Ensure standard configurations are developed and maintained. Manage queue of support tickets and liaise with UHS personnel and vendor to close tickets within established turnaround time goals
Develop and deliver training materials for end users
Manage operational and infrastructure questions and issues with scheduling inputs such as skills / certifications / licenses, HR / demographic data, business structure changes, schedule rules, schedule templates and shifts, call list setup, etc.
Monitor metrics and KPI's. Provides reports related to scheduling performance to identify trends and variances. Suggests ways to remediate issues and enforce protocols and standards to Behavioral Health Leadership
Qualifications
Associate’s degree in a clinical, health science or information technology related field required with 5 - 8 years' experience in a scheduling system.
This opportunity provides a rewarding career, challenging and rewarding work environment as well as growth and development opportunities within UHS and its subsidiaries, including competitive compensation, excellent Medical, Dental, Vision and Prescription Drug Plan, and 401k with company match.
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE : UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS operates through its subsidiaries acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points in 39 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For more information, please visit our website, www.uhs.com.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
