What are the responsibilities and job description for the Telephone Operator position at Universal Health Services, Inc.?
Responsibilities
Telephone Operator
Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing quality healthcare to the residents of Aiken and surrounding communities. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the Carolina Center for Medical Excellence for its treatment of heart attack, heart failure and pneumonia. Services provided at the hospital include emergency medical care, orthopedic surgeries, maternity, and behavioral health services.
Visit us online at : https : / / www.aikenregional.com
Position Description :
Under the supervision of a licensed pharmacist, assists in the various activities of the Pharmacy Department not requiring the professional judgment of the Pharmacist. Such duties include, but are not limited to, maintaining patient records, setting up, packaging and labeling medication doses, filling and dispensing routine orders for stock supplies of patient-care areas; refilling and inventorying automated dispensing machines, maintaining inventories of medication supplies; and mixing medications with parental fluids. Technicians must function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist.
Job Duties :
- Answers incoming calls promptly (within 5 beeps).
- Routes calls appropriately.
- Serves as resource for information :
- Handles basic information requests (meeting logistics, visiting hours, etc.)
- Maintains up-to-date information on management team, physicians and hospital on-call teams.
- Utilizes computerized fire alert system to follow protocol for announcing appropriate code and notifying fire department.
- Follows hospital policy in communication of all codes.
- Utilizes computer application (SMS, Document Imagining, Internet) to pull face sheets and billing documents for the following : Hospitalist, Wound Care, and CRNA.
- Utilizes VOLO (AIMS) system as needed for activation of Incident command and Decontamination team as requested.
- Follows BOS process for sorting and distribution of BOS Mail.
- Performs various other duties assigned by manager.
Benefit Highlights
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
www.uhs.com
Qualifications
Requirements :
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at : https : / / uhs.alertline.com or 1-800-852-3449.
