What are the responsibilities and job description for the Guest Services Coordinator (Start Date No Earlier Than March 17, 2025) position at Universal Helios Grand Hotel?
Position Start Date No Earlier Than March 17, 2025
Preferred Qualifications:
Basic English language communications required.
Excellent customer service skills.
Basic computer skills; HotSoS, ALICE, OPERA, MS Outlook preferred.
Valid Florida Driver License required.
Requires full availability including days, nights, weekends, and holidays.
Responsibilities:
Provide leadership and assistance to Guest Services team members.
Operates the dispatch desk, keeping all records neat and organized.
Must be able to lift 75 pounds and push a cart weighing up to 150 pounds.
Expedites and monitors lobby activities to ensure efficient arrival, rooming, and departure of Hotel guests.
Coordinates and oversees timely and professional luggage assistance and storage.
Other duties as assigned.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
