What are the responsibilities and job description for the 440 Homeowner Insurance Agent position at Universal Insurance Agency?
??"? Location: Orlando, FL
??'? Pay: Starting at $20.00/hr: — higher based on experience (BOE):
??-?? Bilingual (English/Spanish) preferred:
We’re an independent Property & Casualty insurance agency: focused on Home and Auto Insurance:. We offer a supportive environment where your skills and experience are valued:, with clear paths for growth:, competitive pay:, and great benefits:.
? What We Offer:401(k) with company match:
Paid holidays & generous PTO:
Supportive, respectful work culture:
Safe and professional office environment — no cold calling!
As a key team member, you'll handle a high volume of client interactions: with confidence, care, and professionalism. Your focus will be on helping clients navigate their homeowners insurance needs, resolving questions, and ensuring policies are accurate and up to date.
? What We're Looking For:4-40 Customer Representative License:
OR
2 years of high-volume insurance customer service experience:Bilingual (English/Spanish): strongly preferred
Excellent communication skills: and phone etiquette
Proficiency in Microsoft Word, Excel, and insurance systems:
Detail-oriented:, organized, and dependable
High integrity, strong work ethic, and a team-player attitude
Manage incoming customer calls and inquiries
Review insurance coverage needs and make tailored recommendations
Process applications, renewals, endorsements, and cancellations
Maintain accurate records and ensure compliance with industry regulations
Build strong, trust-based relationships with clients
Confident, polished, and professional in communication
Thrives in a fast-paced, high-volume environment
Eager to grow, learn, and be part of a collaborative team
Presents a professional demeanor in person and over the phone
No walk-ins accepted — apply online only.:
We are an independent agency:, not affiliated with Universal Insurance offices in other states.
Salary : $20
