What are the responsibilities and job description for the QUALITY ASSURANCE ANALYST position at Universal Insurance?
General Description:
The Quality Assurance Analyst position is responsible for working within the Systems & IT Team. This individual is responsible for developing system testing specifications, coordinating with Business Analysts to resolve issues that do not meet business or other requirements, researching problems, and testing solutions.
Essential Duties and Responsibilities:
Review software requirements, design test plans, scenarios, and processes.
Interact with Business Analysts to understand business requirements.
Analyze test results and report any unexpected results to the Business Analyst/Development teams for review and correction.
Work with the development team to correct bugs and errors.
Analyze test results on database impacts, errors or bugs, and software usability.
Prepare documentation for test validation according to standard templates and natural language for all aspects related to the software testing completed.
Participate in design reviews and provide input on requirements, product design, and potential problems.
Support the Systems & IT Team for release deployments by completing regression testing during release week, and smoke testing on release day.
Identify problem areas and recommend ways to revise and improve efficiencies and processes.
Successfully engage in multiple initiatives simultaneously.
Work independently with users to define concepts and under direction of Business Analysts or Project Managers.
Perform other duties as required.
Supplemental Information:
This job description has been prepared to indicate the general nature and level of the work that the employees perform within their classification. This description is not and cannot be interpreted as an inventory of all the duties, tasks, responsibilities and qualifications required for the employees assigned to this job.
Education and/or Experience:
Bachelor’s degree in Information Systems or related discipline or equivalent experience required.
1 – 3 years of Quality Analyst and/or Project Management experience required.
Strong analytical skills required, including a thorough understanding of how to interpret business requirements and translate them into testing specifications.
Prior experience in the insurance industry preferred (Property & Casualty ideal).
Prior experience in the Guidewire’s InsuranceSuite platform, a plus.
Must be able to work under tight deadlines efficiently and with high quality.
Must possess strong organizational skills with demonstrated attention to detail.
Must be flexible and able to adapt in a changing business environment.
Must possess a positive attitude and strong work ethic.
Must posses familiarity with various testing methodologies such as manual testing, automated testing, and black box testing.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group (executives, managers, and subject matter experts).
Must be proficient in the following: Microsoft Office (Excel, Access, Word, Power Point and Visio).
Licenses and / or Certifications:
Systems certifications and / or licenses are preferred.
