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Key Account Manager

Universal Laser Systems
Scottsdale, AZ Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 4/5/2025

Position Summary:

We are seeking a dynamic and results-driven Key Account Manager to join our team at ULS. The Key Account Manager’s primary responsibility is to retain and grow relationships with top customers, acquire new high-potential accounts, and serve as a trusted advisor to our key clients. This role demands a unique blend of sales expertise, strategic planning, relationship management, and leadership skills, all while working in a fast-paced, client-focused environment. You will be responsible for discovering new opportunities, driving revenue growth, and ensuring our clients’ success by leveraging ULS technologies.

Key Responsibilities:

  • Client Communication & Relationship Building: Act as the key liaison between ULS and our customers, effectively communicating across various platforms (in-person, phone, email) to ensure customer satisfaction and alignment with company goals.
  • Account & Market Knowledge: Develop a deep understanding of ULS technologies and customer needs to identify revenue growth opportunities and drive long-term business success.
  • Strategic Account Planning: Prioritize long-term, mutually beneficial strategies, crafting and executing account plans to meet both ULS and client objectives.
  • Business Development: Identify and drive new business opportunities within existing accounts to expand ULS’s footprint in the market.
  • Value-Based Selling: Utilize technical expertise to deliver tailored solutions, demonstrating the value of ULS products and services for optimal financial and functional benefits.
  • Project Management: Manage multiple accounts simultaneously, ensuring projects and timelines stay on track while delivering exceptional results.
  • Reporting & Analysis: Prepare reports on account progress, goals, forecasts, and conduct regular business reviews to ensure client satisfaction and highlight growth opportunities.
  • Customer Adaptability: Engage with challenging customers, adapt to evolving needs, and maintain composure in a fast-paced environment.
  • Target Achievement: Consistently meet or exceed quarterly and annual revenue targets for key accounts.

Education & Qualifications:

  • Bachelor's degree in Engineering, Physical Science, or related field.
  • Minimum 5 years of experience in sales, sales engineering, or key account management.
  • Proven success in delivering complex customer-focused solutions and exceeding revenue targets.
  • Proficient in MS Office and CRM software.
  • Strong project management skills, with the ability to prioritize and manage multiple accounts effectively.

Ideal Candidate:

  • Excellent communicator with the ability to manage relationships across all levels of an organization.
  • Technical acumen with the ability to engage and build trust with a technical audience.
  • A strategic thinker, capable of identifying long-term opportunities and delivering tailored solutions.
  • Comfortable working in a dynamic, high-pressure environment while maintaining composure and focus.
  • Strong organizational and time-management skills.

If you are passionate about cultivating relationships, driving growth, and providing value-based solutions, we would love to hear from you!

Job Type: Full-time

Pay: $120,594.00 - $149,467.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Bonus opportunities

Work Location: In person

Salary : $120,594 - $149,467

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