Internship – Organizational Development, Human Resources (Fall 2025)

Universal Destinations & Experiences Internship Program:

• Applications Close: February 28 th , 2025, at 11:55PM ET. Submit your application as soon as possible – don’t delay!
• Fall 2025 Program Dates: Approximately September 2025 – December 2025
  
  

JOB SUMMARY:

Intern will support post Team Member survey quality checks, results aggregation, verbatim comment coding and summary writing and qualitative and quantitative analysis. Intern may provide administrative and analytical support for other Human Resources and Organizational Development processes requiring presentations of data/information and maintenance of systems/processes (e.g., life cycle surveys, performance management, team effectiveness sessions, focus groups, etc.). Intern provides exemplary guest service by assisting and satisfying guest’s/internal client’s needs. In this role, Interns will learn practical application of Organizational Development and I/O interventions in a large-scale company.

MAJOR RESPONSIBILITIES:

• Supports core OD team with results and report quality checks and supports with providing responses to clients on major process questions, including utilizing online systems for producing reports, researching questions, and referencing data.
• Works with engagement survey verbatim comments by categorizing and coding, setting up calibration meetings, summary reports, and sentiment debrief presentations to division leaders.
• Participates in individual analysis work at desk, intern cohort and leadership calibration discussions, team meetings, and OD department development sessions.
• Refines analytical and critical thinking, organizational, and written communication and summarization skills through coding and categorizing projects.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
• Performs other duties as assigned.
  
  

MINIMUM QUALIFICATIONS:

• In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Senior or above.
• Minimum cumulative 2.8 GPA is required.
• A transcript is required upon application.
• Preferred majors include: Industrial Organizational Psychology, Organizational Development, Psychology, Communications, or similar.
  
  

PREFERRED SKILLS & KNOWLEDGE:

• Knowledge of the hospitality/theme park industry and/or Universal Destinations & Experiences.
  
  

Please note the following:

• This internship will be an in-person experience, based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than December 2025.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.
  
  

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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