What are the responsibilities and job description for the Sales Associate position at Universal Phones LLC?
About Us:
With over 25 years in the industry, we are a trusted leader in mobile phone sales, specializing in used, unlocked mobile phones, iPads, and accessories. Our stores in Everett , Tukwila and Tacoma are well-established and highly successful. We pride ourselves on quality, customer service, and a deep understanding of mobile technology. We’re looking for an enthusiastic, dedicated Retail Sales Associate (Bilingual, SPANISH NEEDED) to join our Everett store and contribute to our continued success.
Position Overview
As a Retail Sales Associate, you’ll take ownership of the in-store customer experience, helping each customer find exactly what they need. You’ll play a crucial role in day-to-day sales, inventory management, and customer service. If you’re tech-savvy, self-motivated, and excited to be part of a leading mobile phone retailer, we want to hear from you!
Key Responsibilities
- Sales & Customer Service: Engage with customers, understand their needs, and assist them in choosing the best devices and accessories. Provide product insights and support, ensuring every customer leaves satisfied.
- Inventory & Display Management: Keep our products organized and visually appealing, regularly updating displays to showcase popular items.
- Technical Support: Help customers with basic troubleshooting and product information.
- Checkout & Payment Processing: Handle transactions accurately, including cash and digital payments.
- Store Cleanliness & Organization: Maintain a welcoming and professional environment.
Skills & Qualifications
- Retail Experience: 1-2 years in retail, ideally in electronics or mobile devices, but any customer-focused role is valued.
- Communication & Customer Service: Friendly, professional demeanor with excellent communication skills.
- Sales-Driven: A natural ability to connect with customers and drive sales.
- Independent & Responsible: Reliable, self-motivated, and capable of managing tasks independently.
- Tech Knowledge: Familiarity with mobile devices and accessories is a plus.
- Bilingual (Spanish/English): Fluency in both languages is required to better serve our diverse customer base.
Compensation
We offer competitive pay to reward your hard work and skills. Base pay starts at $18–$19 per hour, depending on experience, with a robust commission structure that allows our associates to earn $23–$24 per hour on average.
What We Offer
- Stable, Growing Company: Join a well-established brand with room for growth and advancement.
- Employee Discounts: Get great deals on phones, tablets, and accessories.
- Fun, Fast-Paced Environment: Work in a dynamic and supportive setting.
Hours: Full-time only, with weekend availability required.
To Apply
Ready to join our team? Send us your resume along with a short note about why you’d be a great fit.
Thank you for considering a role with us. We look forward to welcoming you to our team!
Learn more about us, our products, and career opportunities on our website: https://universal-phones.com
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 20 – 38 per week
Shift:
- Morning shift
Work Location: In person
Salary : $18 - $19